Taco Bell
Fast Food Restaurant
$
3.0
(273)
This Taco Bell location consistently underperformed, showing a trend of inauthenticity and poor service. With numerous complaints about incorrect orders and unsatisfactory food quality, customers often encountered disappointing experiences. Many customers expressed a desire for better management and improved staff training, emphasizing the low value for the prices paid.
Restaurant website: Website
Phone number: (913) 297-3756
Address: 601 Metropolitan Ave, Leavenworth, KS 66048, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Usually, Taco Bell is a guilty pleasure, but I had the worst meal of my life at this location. After a long wait in the drive-thru line, I received an incorrect order. No beef in my burrito when I specifically asked for extra! When I mentioned it to the staff, their reaction was indifferent. What was more disappointing was that they didn’t offer any substitute even though my friend got an extra taco incorrectly. This visit has now sworn me off this Taco Bell forever. " (*Curated Review*)
" This Taco Bell location is a disaster in service quality. The last time I went, my order was lost in the shuffle, and when I finally got my food, it was cold. The staff seemed overwhelmed and uninterested in fixing the issues. The music was blasting, and tables were dirty; it felt unwelcoming. I asked for extra hot sauce, and they simply said they were out. I will be going to the other location from now on. " (*Curated Review*)
" My recent experience at this location left much to be desired. We were charged incorrectly at the register and after waiting again for them to correct it, our meals were poorly prepared. The crunchwraps were a mushy mess and completely fell apart, making them difficult to eat, not to mention the lack of any real flavor. They've lost a loyal customer today. " (*Curated Review*)
" It was the worst dining experience I've had in a long while. The food took forever to arrive, and when it did, I discovered they had given me someone else's order. The whole experience was chaotic, and when I asked for a refund, the employee just looked at me blankly. The final straw was a cold, soggy burrito that put me off Taco Bell for good. The next time I want fast food, I will choose a different place. " (*Curated Review*)
" You can't go wrong—oh wait! Or can you? This Taco Bell continually finds ways to ruin simple orders. Ordered a soft taco and got a hard shell instead. I can say it was an amusing moment, but not when you’re craving a soft taco. Just proves poor management is an ongoing issue here. My overall experience could have been grand, but instead, it's just yet another failure in their service. I'm done with this location. " (*Curated Review*)
Archived Reviews (220)
" Honestly, I've never experienced worse customer service. The girl at the drive-thru didn't know how to take my order right and ended up mixing it up. My friend and I had to wait an additional 15 minutes to get the right food, and it never arrived properly. The food was cold by then. We left disappointed and hungry, vowing never to repeat our experience at this location. " (*Curated Review*)
" I was hopeful about picking up a quick meal at Taco Bell, but what I received was below expectations. The food felt like it had been sitting out for a while. I ordered a Taco Salad, and instead of layers, it was just a mound of lettuce. Customer service was dismissive; they checked their phones more than they acknowledged patrons. I won't be returning again. " (*Curated Review*)
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