Taco Bell
Fast Food Restaurant
$
3.4
(2462)
This restaurant, a Taco Bell location in Galveston, faces widespread criticism for its lack of food authenticity and inconsistent service. Many customers reported unsatisfactory experiences related to food quality, accuracy of orders, and service speed, which detracts from the fast food experience they expect from this brand. While some patrons remarked on the cleanliness of the facilities, the overall sentiment suggests significant room for improvement in maintaining standards typical of Taco Bell outlets.
Restaurant website: Website
Phone number: (409) 740-1616
Address: 5701 Broadway Avenue J, Galveston, TX 77551, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This Taco Bell is mediocre at best. Each time I visit, the service is slow, and the food is below average. During my last visit, they completely messed up my order and appeared unconcerned about my frustration. It’s apparent they need better management and training to improve the customer experience. I won’t be coming here again. " (*Curated Review*)
" Not a great experience overall. Waited in line for about 30 minutes only to find out they were out of bean burritos. The staff were friendly enough but clearly untrained, and dealt with my issue in a very dismissive manner. Taco Bell usually delivers what I expect but this was an anomaly, which I'll be sure to avoid. " (*Curated Review*)
" Last night I went to this Taco Bell for a late-night snack. I expected quick service but it took an eternity to get my food. When I finally received my order, it was wrong, and I had to wait even longer while they rectified it. The employees were friendly enough but seemed inexperienced. I left feeling frustrated and swore I wouldn't return anytime soon. " (*Curated Review*)
" While this Taco Bell is home to many late-night cravings, it often disappoints with its service. Sometimes I have to beg for items that are really simple, such as extra salsa! The last time I went, they weren't even serving different sauces which was infuriating. The food is decent enough, but every experience brings a whole lot of frustration. I just hope they can get their act together! " (*Curated Review*)
" It hasn’t been a good experience overall. The drive-thru was so disorganized, and the staff was chasing their tails during my visit. I lost a good chunk of my lunch break waiting to receive my food that came out cold and unappetizing. Such a frustrating experience! " (*Curated Review*)
Archived Reviews (1971)
" I had a pretty standard experience at Taco Bell. The food was fine, though I noticed a dip in portion size compared to other locations. The service was decent, but could be improved; I felt the staff were a bit distracted. It met my expectation for fast food but didn’t go beyond it. I might consider this location again in a pinch. " (*Curated Review*)
" I wouldn't recommend this Taco Bell to anyone. The food portions seemed small for the price, and the taste was lacking. The service did not help the situation; the staff seemed overwhelmed and aloof. When it’s busy, they clearly struggle to keep up. " (*Curated Review*)
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