Mason Wok and Sushi
Chinese Restaurant
$$
3.6
(268)
Mason Wok and Sushi has faced significant criticism over its authenticity, service, and food quality. While some customers have enjoyed certain dishes, many others report discrepancies in flavor and a decline in overall quality, especially after changes in management.
Open until 9:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (630) 554-6688
Address: 2735 US-34, Oswego, IL 60543, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Overall, my experience at Mason Wok was frustrating. It took over 45 minutes to get my sushi order, and when it finally arrived, the rolls were ordered incorrectly. I tried to get in touch with them to make it right, but they were dismissive and unhelpful. The flavors, unfortunately, did not meet my expectations for what I hoped would be a great sushi place. I won't be making another order here anytime soon. " (*Curated Review*)
" We were given recommendations to try Mason Wok, but what we experienced was far from what we expected. The waitress was inattentive, and the meal took too long to arrive. My chicken dish had too much batter and not enough meat, leading to a frustrating meal. It felt more like fast food than a restaurant experience. " (*Curated Review*)
" Mason Wok has a lovely decor and a cozy atmosphere, but the food is lacking severely. My husband and I ordered a couple of dishes including beef lo mein and sweet and sour chicken. The chicken was overly thick with batter, barely any meat, and tasted like it had been sitting around too long. Disappointing experience overall. It's a shame because we wanted to like this place. " (*Curated Review*)
" We've been frequent guests of Mason Wok for a while, but lately the service has taken a turn for the worse. The staff seem overwhelmed and are consistently rude. One time, they even got my order wrong and blamed it on me for misunderstanding their menu. The food itself is still decent, though it's become almost unrecognizable compared to our earlier experiences. Solve the service issues, and you might have a solid place again. " (*Curated Review*)
" Disappointed with the lack of authentic Southern Asian flavors. The Pad Thai was seriously bland, almost like someone forgot to add essential ingredients. On top of that, the service was poor and I felt neglected during my visit. I wanted to enjoy a nice, flavorful meal, but this place just didn’t deliver. " (*Curated Review*)
Archived Reviews (216)
" Each time I come to Mason Wok, I hold out hope for a better experience but seem disappointed time after time. While the restaurant itself has an inviting look, the food tastes, underwhelming. I ordered the beef and broccoli, hoping for something classic, but it was forgettable. I'll need to find a new go-to spot for Asian cuisine. " (*Curated Review*)
" Disheartened by my experience last week at Mason Wok. The fried rice was my go-to comfort food, but it was oddly dry and bland. The service was rushed, and I felt more like an inconvenience than a valued customer. I appreciate the portion sizes but that alone won't bring me back. I hope they can turn things around soon. " (*Curated Review*)
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