Zeno's Italian Grill
Italian Restaurant
$$
3.9
(210)
Zeno's Italian Grill is a mixed bag when it comes to customer satisfaction. The restaurant is praised for its ability to deliver authentic Italian flavors, particularly in its pizza and stromboli. However, many customers have raised concerns about the inconsistency in service and other menu items, leading to a notable divide in experiences.
Restaurant website: Website
Phone number: (910) 775-9393
Address: 938 E 3rd St, Pembroke, NC 28372, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I had a wonderful dining experience at Zeno's! The pizza was delicious, made fresh to order, and generously topped. I also loved the pasta salad as a side! Our server was warm and attentive throughout dinner, checking in on us regularly. Positive vibes all around, and I left with a full belly and a smile. " (*Curated Review*)
" I've been coming to Zeno's for years and have always loved it. The quality of the pizza has remained high over time, which is rare. They use fresh ingredients, and the flavors are genuine. However, I noticed that their service can be hit or miss at times, depending on who's on shift. But overall, it's definitely worth a visit for anyone seeking tasty Italian dishes. " (*Curated Review*)
" Disappointing visit overall. The service was incredibly slow despite it being a slow night. I had to wait ages for my drink order, and they got my food wrong three times! When it finally arrived, the pizza was not good...it was soggy and bland. I may give Zeno's another chance, but this experience made me reconsider. Also, I would like to mention that I tried to speak with the manager, but they were unavailable. Definitely not the best experience. " (*Curated Review*)
" Fantastic little spot! The atmosphere is great, and the staff is really friendly. No complaints about the food; my fettuccine Alfredo was creamy and perfect. I highly recommend trying the homemade ranch as a side with your meal. You'll definitely want to come back for it! " (*Curated Review*)
" We found this place while driving through and gave it a try. Honestly, the pizza was decent, but it didn't stand out compared to other spots. I appreciated that it was made fresh, but I felt the sauce was overly sweet. The atmosphere had potential, but it was very dimly lit. Overall, not a bad dinner, but I'm not in a rush to come back. " (*Curated Review*)
Archived Reviews (170)
" My family and I had an amazing experience. We ordered various dishes to share, and everything was delicious! The chicken fingers are a hit with my kids, and I enjoyed the grilled chicken Alfredo immensely. The service was prompt, and the waiter was attentive to our needs. Highly recommend this restaurant if you're in the area. " (*Curated Review*)
" Had a little bit of a disappointing experience last night. While the atmosphere was cozy, my meal was unfortunately unsatisfactory. I ordered a chicken Alfredo, and it was downright bland. I also had to wait nearly 30 minutes for my food, which felt excessive considering it wasn't busy. The service was okay, but it wasn't enough to redeem the subpar food. Hopefully, they can improve that. " (*Curated Review*)
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