Lai Lai Express
Chinese Restaurant
$
3.9
(147)
Lai Lai Express offers a varied menu that has received mixed reviews on authenticity, with some customers citing the availability of authentic Chinese dishes. The overall quality of the food tends to be praised, although service and atmosphere are observed to be inconsistent, with a few complaints regarding delivery and overcooked items.
Closed · opens tomorrow 11:00 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (704) 523-8095
Address: 1607 Montford Dr, Charlotte, NC 28209, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This restaurant gets a lot of buzz for their prices, which I can say are very fair, and the portions served are quite generous. My go-to item here is the fried rice; it’s flavorful and filling. The service varies a lot based on time, but mostly it’s pleasant. I saw the staff was busy but tried their best. A solid choice for takeout! " (*Curated Review*)
" The food here is hit or miss. One time I had the chicken and it was perfect, but another time it was overcooked and bland. Service has also been inconsistent. Sometimes I get my food on time, while other times I have to wait longer than expected. I do appreciate that they have a wide variety of dishes to choose from. I think I’ll give them another chance soon to see if it improves. " (*Curated Review*)
" I’ve tried Lai Lai Express multiple times over the years, and the one thing I've consistently enjoyed is the variety on their menu. I recently tried the beef and broccoli, and it was quite satisfying! Though the ambiance could use some improving, the price for the portions is undeniably great. A reliable option for takeout! " (*Curated Review*)
" Lai Lai Express has been my go-to Chinese takeout place since I moved to the area. I've tried practically everything on the menu, and my favorites are the orange chicken and fried rice. The portions are great, especially for the price. The only thing I wish is that they had more authentic dishes. The service is usually quick, even during rush hours. " (*Curated Review*)
" I really wanted to like this place, but I've noticed a decline in quality since the last time I ordered. The sweet and sour chicken was excessively sweet, so much that I couldn't finish it. The staff was friendly but a bit disorganized. I would recommend them only if they focus on maintaining their food quality. Hoping for better next time. " (*Curated Review*)
Archived Reviews (119)
" I must say I am really impressed with the quality of food at Lai Lai Express! I've tried several dishes such as the shrimp toast and fried rice, all of which were delicious. The portions were ample and definitely worth the price. The only letdown was that the service seemed a bit slow. Still, when I tasted the food, it was all worth the wait. I'll be a returning customer, that’s for sure! " (*Curated Review*)
" Great food, but the atmosphere needs work. I've tried several dishes, and while the taste was mostly good, the place felt rushed and unorganized. I'd suggest some more careful handling of the orders, and the overall environment would feel more welcoming. The price is friendly for the portion sizes as well. I feel like they have potential. " (*Curated Review*)
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