Primo Italian American Cuisine

Italian Restaurant $$ 4.3 (1347)


Primo Italian American Cuisine offers a delightful dining experience with a comforting atmosphere and a reputation for quality authentic Italian dishes. Guests frequently commend the attentive service and the superbly prepared meals that reflect traditional flavors. However, some reviews hint at occasional inconsistencies in taste and portion sizes, highlighting that while the authenticity is strong, there is room for improvement in certain areas.

Overall:

4.6

(1089 reviews)

Authenticity:

4.3

Atmosphere:

4.5

Service:

4.3


Restaurant website: Website

Phone number: (847) 378-0154

Address: 720 Milwaukee Ave, Gurnee, IL 60031, USA

Opening hours

Monday: 4:00 – 9:00 PM
Tuesday: 4:00 – 9:00 PM
Wednesday: 4:00 – 9:00 PM
Thursday: 4:00 – 9:00 PM
Friday: 12:00 – 10:00 PM
Saturday: 12:00 – 10:00 PM
Sunday: 10:00 AM – 9:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available
  • Reservable

Offerings

  • Brunch
  • Lunch
  • Dinner
  • Beer
  • Wine
  • Cocktails
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Outdoor Seating
  • Live Music
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I visited Primo for the first time last weekend, and I was blown away! The ambiance was charming, with soft lighting that set the perfect mood for a romantic dinner. My partner and I started with the calamari, which was perfectly fried and seasoned. For my main course, I had the osso buco, and it was melt-in-your-mouth delicious. The service was also excellent—our server was attentive without being intrusive. I can't wait to return for another lovely evening! " (*Curated Review*)

" Primo does not disappoint! I hosted a small business dinner here, and the feedback was all positive. The service was exceptional; our server even offered a complimentary dessert for the table. Everyone raved about the lobster mac and cheese and the chicken parmigiana. The only drawback was that the prices were a bit steep for the portions we received, but the quality of the food compensated for it. Would definitely recommend for anyone looking to impress clients or celebrate a special occasion. " (*Curated Review*)

" Primo has become my go-to place for business lunches! Their menu offers a fantastic variety of Italian dishes, and I am particularly fond of their penne vodka—creamy and perfectly seasoned. The service is consistently top-notch as well, making it easier for me to schedule meetings here without worrying about delays. I also love the decor; it strikes a great balance of elegance while still being warm and inviting. " (*Curated Review*)

" My experience at Primo was fantastic! We celebrated my friend's engagement, and the staff went out of their way to accommodate us. The seafood pasta was a highlight, paired with their delightful pink cocktail. The atmosphere was elegant yet relaxed, making it a perfect place for such a special occasion. I highly recommend this restaurant for both the food quality and the exceptional service! I will always remember this night fondly. " (*Curated Review*)

" Disappointed with my recent visit to Primo. While the service was decent, the food fell flat. My pasta tasted like it came from a box and lacked authenticity. I expected homemade flavors for prices this high, especially for an Italian restaurant. The ambiance was nice, but I wouldn’t recommend it for anyone searching for traditional Italian cuisine. I might not return. " (*Curated Review*)

Archived Reviews (1079)

" Although my experience at Primo was not without its flaws, I would still consider giving it a second chance. The chicken alfredo tasted very good, but it had too much garlic for my taste. The service, while friendly, was noticeably slow that night, which put a damper on our dining experience. The atmosphere was elegant and inviting, making for a nice backdrop. I hope the next time I visit, they can improve on timing! " (*Curated Review*)

" I finally got a chance to dine at Primo after hearing such great reviews! Unfortunately, I was underwhelmed. The eggplant parmesan was overly greasy, and the service seemed inattentive at points. I did appreciate the complimentary garlic breadsticks, but they are just the basics. On the positive side, the ambiance was nice, so perhaps I'd give it another shot if I’m in the area again. " (*Curated Review*)

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