New East Star

Chinese Restaurant 4.1Google (102)


New East Star has garnered a reputation for offering delicious Chinese take-out that resonates well with many customers. The food's authenticity stands out, especially in dishes like the sesame chicken and shrimp lo mein, often noted for their freshness. However, inconsistencies in service and ambiance have been pointed out by various reviewers.

Overall:

4.2

(93 reviews)

Authenticity:

4.2

Atmosphere:

3.6

Service:

3.8


Open until 10:00 PM

Hours from Google · may not reflect holidays or recent changes

Restaurant website: Website

Phone number: (585) 467-6840

Address: 115 Pattonwood Dr #1409, Rochester, NY 14617, USAOpen in Google Maps

Opening hours

Monday: 4:00 – 9:00 PM
Tuesday: 11:00 AM – 9:30 PM
Wednesday: 11:00 AM – 9:30 PM
Thursday: 11:00 AM – 9:30 PM
Friday: 11:00 AM – 10:00 PM
Saturday: 11:00 AM – 10:00 PM
Sunday: 12:00 – 9:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Reservable

Offerings

  • Lunch
  • Dinner

Amenities

  • Restroom Available

Good for

  • Good for Children

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" New East Star is a hidden gem! Their Pad Thai is phenomenal and honestly some of the best I've ever tasted. It’s hard to find a place that can get the balance of flavors just right, but they nailed it. The only complaint was the staff was not particularly friendly, but that won’t stop me from ordering again. I tend to overlook service if the food is great, and theirs is! " (*Curated Review*)

" To be honest, I wouldn’t rush back to New East Star. My experience was underwhelming. The chicken chow mein was bland, reminiscent of a frozen meal. It's disappointing because I'd heard good things. At least the employees were nice, and the location is easy to get to. I just wish the food matched my expectations! " (*Curated Review*)

" Delicious food, albeit some hiccups with the service. I ordered food to go, and the order was wrong but they promptly corrected it when I called. The flavors were spot on, and I appreciated their efforts in making things right. The fried rice was excellent! Would certainly return with proper expectations! " (*Curated Review*)

" I absolutely adore New East Star! The diversity in their menu is fantastic, and everything I’ve tried has been great. Just the other day, I had their lemon chicken and it was delightful! The flavors were vibrant and the portions were definitely generous. They have become my go-to for takeout; however, the staff can be a little disorganized. Overall, I still highly recommend this place for a casual night in. " (*Curated Review*)

" Amazing find! I stumbled upon New East Star while on a quest for decent takeout, and boy, did I hit the jackpot! The portions are generous, the chicken was perfectly cooked, and the sauce had the right amount of spice. I didn't even need to add soy sauce! Not only that, but the fried rice was fresh and not greasy like I often experience at other places. The only downside was the slightly long wait, but it was absolutely worth it. I'll definitely be making this my regular Chinese place! " (*Curated Review*)

Archived Reviews (83)

" The delivery service was quick but I was let down when I opened my meal to find the sweet and sour chicken was more like a soggy mess. It didn’t have the crunch I was looking for, and the flavor just fell flat. However, the egg rolls slightly salvaged it thanks to their crispy texture. I may give them another chance someday, but I'm not rushing back. Still, they've got to work on managing the preparation better. " (*Curated Review*)

" My experiences with New East Star have been hit or miss. The first time the food was delightful, but on my latest visit, the flavors were lacking. It feels inconsistent at times, which makes it hard for me to decide if I want to keep ordering. If I get good food again, I might revisit! " (*Curated Review*)

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