Panda Express
Chinese Restaurant
$
3.2
(434)
Panda Express has garnered numerous complaints regarding its food quality and authenticity, with several customers expressing dissatisfaction over service inefficiencies. The general consensus indicates that while it aims to provide popular Asian-inspired dishes, many patrons feel that the experience falls short of true authenticity and satisfactory customer service.
Restaurant website: Website
Phone number: (281) 812-7781
Address: 6946 Farm to Market 1960 Rd E, Humble, TX 77346, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" The food had a weird taste this time around, not sure if it was the oil they used or it just wasn't fresh. The staff seemed more focused on the drive-thru than the people inside. Every time I've come, it feels like I've left disappointed, and this time was no different. I really wish they would step up their game. " (*Curated Review*)
" My experience at this location was quite frustrating. I ordered my food and was told they were out of several items, which was a bummer. The rice I received was cold and undercooked, making it inedible. I asked for a manager but was met with attitude instead of assistance. I used to enjoy Panda Express, but this visit left me very uneasy about returning. " (*Curated Review*)
" This particular Panda Express used to be decent, but things have really gone downhill. I tried ordering a beef and broccoli dish, and it looked more like a broccoli side with a couple of sad pieces of beef thrown in. The service was painfully slow, and the staff seemed either overwhelmed or indifferent. I couldn't help but feel like I wasted my money. " (*Curated Review*)
" I will not be returning to this location! The food quality was poor; everything tasted like it had been sitting out for hours. The service was awful, with employees arguing openly in front of customers. The whole experience was a nightmare, and I just left feeling nauseous. " (*Curated Review*)
" Went in for a quick meal with colleagues and stood there for way too long just to order. When I finally ordered, they said they were out of multiple items. The people in the dining area weren’t treated much better. They had to wait an eternity just to have their orders taken. Disappointing to see such disarray for such a well-known chain. " (*Curated Review*)
Archived Reviews (349)
" I wouldn't recommend this Panda Express. They are constantly out of menu items, the staff is rude, and the food quality is dismal. No flavors to speak of, and the portions are small. I just don't understand how they remain in business when so many customers leave unsatisfied. They should really re-evaluate their operations. " (*Curated Review*)
" Do yourself a favor and avoid this location. I've had multiple experiences here, and they've all been terrible. From waiting for basic items to receive barely enough food to fill me up, the visits have left me feeling frustrated each time. I thought Panda Express offered a reliable dining experience, but this location needs serious improvement. " (*Curated Review*)
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