El Palacio Restaurant
Mexican Restaurant
$
4.2
(1131)
El Palacio Restaurant is a mixed bag when it comes to dining experience. While the ambience receives praise, there is a notable concern regarding the authenticity of the food. Many customers expressed disappointment that the flavors and presentation do not align with traditional Mexican cuisine, suggesting it leans toward Americanized versions instead. Despite this, the service is recognized for being friendly and accommodating.
Restaurant website: Website
Phone number: (334) 774-2077
Address: 1396 US-231, Ozark, AL 36360, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" El Palacio is where you want to go if you need a quick meal with a lovely atmosphere. While the food was decent, I must admit it doesn't stand out in terms of authenticity. I had a pretty standard taco salad, and the flavors were a bit off from what I expect at a Mexican restaurant. However, the service was pleasant and timely. " (*Curated Review*)
" A hidden gem! El Palacio is definitely a place worth visiting! The service was just outstanding, and the staff was incredibly accommodating. I enjoyed the beef fajitas, although I desired just a tad more seasoning. The ambiance is delightful, making it a perfect spot for a casual meal with friends. I will definitely return, hoping for even better flavors next time! " (*Curated Review*)
" I would recommend El Palacio to anyone looking for a relaxing evening out. The ambiance was perfect for a casual dinner. However, the food came out a bit bland for my taste. I had the chicken enchiladas, hoping they’d be packed with the right spices, but sadly, they weren't. The service staff was attentive, which made up for the food a bit. I'd give it a 4 overall. " (*Curated Review*)
" El Palacio was a last-minute choice during our family trip, and it surprised me! The environment is lovely, and the staff was fantastic. I ordered their Pollo Loco which was decent but definitely needed more seasoning to boost the flavor. I did enjoy the homemade salsa that accompanied it, though. I’d say if you aren’t particular about authenticity, it’s a worthwhile visit! " (*Curated Review*)
" Last week, I ventured out to El Palacio with some friends, and it turned out to be a delightful experience. The interior was decorated in a charming, traditional style that gave it a warm feeling. The staff greeted us with friendly smiles and prompt service. The food was a bit on the Americanized side, but the flavors were still enjoyable. I'll definitely be going back for another visit soon! " (*Curated Review*)
Archived Reviews (906)
" What a letdown! Went with friends and was disappointed by the food's authenticity. The service was good but just doesn't compensate for the lack of flavor. I had the chimichanga, and it felt more like a burrito. I can't really recommend it for a true Mexican experience. " (*Curated Review*)
" I had a fantastic experience at El Palacio last Saturday! Can't say enough good things about the service and the tasty food. The burritos were delicious, and they had a really fresh salsa. The establishment was clean and had a cozy atmosphere. Highly recommend trying their fajitas, you won't be disappointed! Overall, I give it a strong 5 stars! " (*Curated Review*)
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