Chinese Restaurant
$$
4.1
(381)
Unclaimed
Panda East is a restaurant known for its authentic Chinese food, with a menu that reflects a dedication to quality dishes, particularly its Szechuan specialties. While the food receives high praise for flavor and authenticity, the service and atmosphere have shown inconsistencies, with a mix of customer experiences ranging from warm and attentive to disappointing and rude.
Closed · opens 11:00 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (413) 256-8923
Address: 103 N Pleasant St, Amherst, MA 01002, USA
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Not my favorite experience at Panda East. The food was decent, but I found a hair in my soup, which totally ruined my meal. I raised the issue with the staff, and their response was less than satisfactory. I came in thinking I might become a regular, but now I’m having second thoughts. " (*Curated Review*)
" I stopped by Panda East to grab takeout and was pleasantly surprised by the quality. The sesame chicken is probably one of the best I’ve had around here. The staff made my experience even better by being efficient and friendly. I really suggest trying their dumplings if you get the chance! I'll definitely be returning for more takeout soon. " (*Curated Review*)
" I ordered lunch from Panda East yesterday, and I must say, I'm thrilled. The little crispy spring rolls were a delightful starter, and the Kung Pao shrimp was delicious. The flavors reminded me of my time in China! However, the delivery took longer than expected, and while the food was hot upon arrival, it affected my overall satisfaction. All in all, a solid experience but just a little tweak with timing would make it perfect! " (*Curated Review*)
" My friend and I decided to check out Panda East last week, and I was overall impressed. The ambiance was inviting, perfect for a casual dinner. Our waiter was attentive and friendly, taking the time to explain the varied menu options. I tried the Mapo Tofu which had just the right kick to it! I’ll definitely be making this a regular spot for my takeouts. " (*Curated Review*)
" I ordered delivery from Panda East last night, and while the food was decent, I found the order process confusing. They were out of half my items and didn’t inform me until after it arrived. The items I got were tasty but not as warm as I would have liked. Still, I appreciate that they strive for quality ingredients. " (*Curated Review*)
" I have been a frequent visitor of Panda East for years. Their pork dumplings are to die for and I can't get enough of the General Tso's chicken! I've always found the staff to be warm and welcoming. It's a great place for grabbing a quick bite with friends. I just wish they had more dessert options on the menu. " (*Curated Review*)
" I must say, I am quite disappointed with my last visit. The service was slow and the staff seemed overwhelmed. My order was incorrect, which was a bummer. Nevertheless, the food was good when I finally got it - the flavors were authentic albeit it took a while to arrive. Just needs improvement in the service department. " (*Curated Review*)
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Address: 96 Russell St, Hadley, MA 01035, USA