El Pollo Loco
Mexican Restaurant
$
4.2
(678)
El Pollo Loco provides a welcoming environment with a focus on authentic Mexican-style grilled chicken that many customers appreciate. While the quality of food garners consistently high praise, there are occasional mentions of service inconsistencies at certain times.
Restaurant website: Website
Phone number: (909) 884-2553
Address: 680 S E St, San Bernardino, CA 92408, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" El Pollo Loco is a staple in my weekly meal rotation! The grilled chicken is consistently cooked to perfection, and it’s always fresh. I particularly enjoy their avocado chicken bowl. There is generally a friendly atmosphere, and the staff seems dedicated to providing good service. I highly recommend checking it out! " (*Curated Review*)
" This location was cleaner than most fast-food restaurants I've been to. I ordered a two-piece chicken meal, and the portions were satisfying. The flavors were wonderful! It felt authentic and fresh, definitely better than your typical fast food. " (*Curated Review*)
" I'm a regular customer at El Pollo Loco, and honestly, I've had a mix of experiences. The food is usually good—when it's fresh. Sometimes, I find the chicken not as flavorful as on other visits, which is a bit disappointing. The service tends to vary; some employees are very cordial, while others can be a bit curt. " (*Curated Review*)
" El Pollo Loco is one of my favorite places to grab a quick bite. Their food is almost always fresh, with the grilled chicken being a standout. I often find that service is swift, although it occasionally lags during lunch rush periods. " (*Curated Review*)
" Delicious grilled chicken but slightly disappointed in my last visit. I ordered a salad, and it felt a bit underwhelming in comparison to their other products. However, the service was friendly and prompt. I'd still come back to try something different. " (*Curated Review*)
Archived Reviews (544)
" While there were some highlights, my last visit was marred by a mix-up with the order at the drive-thru. While the staff was apologetic and the food good once received, I felt it could have been better organized. Overall, a decent experience. " (*Curated Review*)
" The variety of options on the menu is fantastic, and while I love the chicken, the sides really make a difference. I tried their new avocado salsa and loved it! This location is very clean and the staff is attentive, which enhances the dining experience. " (*Curated Review*)
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