Arturo's Mexican Restaurant
Mexican Restaurant
$
4.2
(1316)
Arturo's Mexican Restaurant offers a range of Mexican dishes that some customers find authentic and flavorful. However, recent reviews indicate a concerning trend in service inconsistency and food quality, with a notable decline in customer satisfaction over time.
Closed · opens 11:30 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (252) 634-1894
Address: 1900A S Glenburnie Rd, New Bern, NC 28562, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I find myself frequently returning to Arturo's because it's a classic spot in the area. The ambiance brings a cozy and casual vibe. Their margaritas are just right, and the food, while decent, leans towards not being authentic, especially the sauces used. I appreciate the friendly service I receive, but they could improve on the food quality to gain my full support. I'll continue coming back for the chips and guac though! " (*Curated Review*)
" I'm utterly shocked at how hit-or-miss this place has become. The vibe is family-friendly, which I love, but the service has declined to a bewildering level. After being seated, we waited too long just to get menus. I opted for the seafood enchiladas, and honestly wished I hadn't—overcooked and bland. I don't know if I can enjoy dining here again; feels like a gamble each time. Plenty of room for improvement! " (*Curated Review*)
" In my opinion, Arturo's represents a charming dining experience with a mixture of authentic options among some peculiar choices. On our visit, the service was a hit or miss; we had to flag down our waiter frequently. The tacos were good but lacked that kick of authenticity that I prefer. After hearing good things, the experience didn’t quite meet my expectations. I hope they revamp the menu soon and enhance the flavors! " (*Curated Review*)
" I'm truly disappointed with my recent visit. The place was packed, and unfortunately, the staff seemed overwhelmed. It took ages to get our drinks, and the refills were nonexistent. I noticed the food quality had dipped, too; my burrito was stuffed with way too much rice and a minuscule amount of beans. The restaurant atmosphere felt chaotic, and I felt neglected. I might give it one more chance, but for now, it’s hard to recommend. " (*Curated Review*)
" I’ve dined here a few times, and the food is usually decent, but my last visit was a letdown. My order seemed to take forever, and when it finally arrived, it wasn’t what I ordered. I enjoy the overall casual atmosphere, yet the service can be hit or miss. If the food extends our wait, I'm unsure of how often I’ll return. " (*Curated Review*)
Archived Reviews (1054)
" I dined with friends at Arturo's, and while I found the atmosphere lively, it seemed the waiter was juggling too many tables and forgot about us for long stretches. The tacos were flavorful but disappointingly small, especially for the price. If they could tighten up things behind the scenes, I think the experience would drastically improve. " (*Curated Review*)
" I planned a special dinner at Arturo's, but my experience was lackluster. The service was nothing special, and I was disappointed that they charged for water refills. The ambiance is great, but you go to restaurants for good service and memorable food, neither of which I found here. Disappointing for an establishment with such a strong reputation. " (*Curated Review*)
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