Taco Bell

Fast Food Restaurant $ 3.3 (488)


The restaurant struggles with authenticity, offering a fast-food concept that lacks the genuine flavors and quality expected from traditional Mexican cuisine. The service has received considerable criticism for being inconsistent and unprofessional, resulting in a disappointing dining experience for many customers.

Overall:

2.2

(402 reviews)

Authenticity:

1.5

Atmosphere:

2.0

Service:

1.9


Restaurant website: Website

Phone number: (901) 475-1073

Address: 971 US-51, Covington, TN 38019

Opening hours

Monday: 9:00 AM – 2:00 AM
Tuesday: 9:00 AM – 2:00 AM
Wednesday: 9:00 AM – 2:00 AM
Thursday: 9:00 AM – 2:00 AM
Friday: 9:00 AM – 3:00 AM
Saturday: 9:00 AM – 3:00 AM
Sunday: 9:00 AM – 2:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Taco Bell is popular for a reason—it’s quick and usually tasty—but this location doesn’t seem to get it right. The first time I visited, they were out of half the ingredients for their menu items. Staff were careless and didn’t seem to care about the quality of what they served. The next time, the atmosphere was unfriendly and chaotic, making me not want to spend time there. I feel like I’ll just stick to other places for my fast food in the future. " (*Curated Review*)

" Really disappointed in the drive-thru experience at this Taco Bell. Not only does it take ages to get through, but I couldn’t understand the staff because of their poor communication. By the time I received my order, it was incorrect and almost cold. I really like Taco Bell, but sadly, this location is not up to par. " (*Curated Review*)

" I honestly don't know what people expect from Taco Bell. It's a fast-food chain known for cheap eats. However, I thought this location’s service could have been better. I had to wait a while for my simple order, and when I got it, it was all mixed up. The food was fine, but it's not a place I’d recommend for quality. It felt rushed and chaotic. " (*Curated Review*)

" Taco Bell is known for their affordable menu but this is by far the worst location I have ever been to. The food quality was lacking, and the overall services made me feel unwelcome. I ended up leaving without ordering and will not be returning. Fast food should be quick and enjoyable, not a hassle. " (*Curated Review*)

" This is my third and final time giving this Taco Bell a chance. I’m convinced they just don’t care. The employees looked like they’d rather be anywhere else except at work. My crunchwrap looked half-heartedly prepared and tasted bland. Each time I feel I’m just rewarding them with money for poor service in return. I’ll take my business elsewhere. " (*Curated Review*)

Archived Reviews (392)

" I visited Taco Bell last week hoping for a quick bite but left disappointed. The staff seemed unfocused and disorganized. My order had multiple mistakes, and I was left with food that was inadequate. The restaurant's inability to serve fresh and complete meals affects customer satisfaction greatly, highlighting the need for better training and service. " (*Curated Review*)

" I was very disappointed with my last visit to this Taco Bell. Staff seemed confused about orders, and after waiting far too long, I received a product that was not what I ordered. If I wanted carry-out to be a guessing game, I’d go somewhere else. Being a loyal Taco Bell customer, I'm sad to see this quality drop significantly. " (*Curated Review*)

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