Panda Express
Chinese Restaurant
$
3.6
(506)
Panda Express offers a quick and accessible dining option for American-Chinese food. However, many customers express concerns regarding the authenticity of their dishes, which don't align with traditional Chinese cuisine. While some reviews highlight a decent atmosphere and friendly service, frequent complaints about poor food quality and portion sizes have led to mixed feelings about the overall dining experience.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (501) 386-9267
Address: 20810 I-30, Benton, AR 72019, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I stopped by Panda Express after hearing so many mixed reviews, and I have to say, it was decent. The employees were friendly, but the food felt a bit off. My orange chicken wasn't as crispy as I expected, and the fried rice lacked flavor. It's a convenient spot when you're craving something quick, but I don't think I'll make it a regular stop. Overall, a solid meal but not the best Chinese food. I rate it a 3 out of 5! " (*Curated Review*)
" I recently visited this Panda Express for a quick dinner, and I was pleasantly surprised! Although it is often deemed as 'fast food,' I feel that they have made an effort to keep the quality up. The orange chicken was flavorful and the portion was generous enough to keep me full. My only complaint was that it took a while for my order to come out, which is unusual for them. Overall, I enjoyed my experience and would definitely come back when in a hurry. I rate it a solid 4 out of 5! " (*Curated Review*)
" I usually enjoy my meals at Panda Express, especially the teriyaki chicken. This visit, however, was not as enjoyable. The chicken was too rubbery and had almost no flavor. The fried rice was mediocre too. The atmosphere felt rushed as they were closing soon, which might have impacted the quality of the food. I hope this was just an off day because I like them normally. I'll give it a 2 out of 5 this time. " (*Curated Review*)
" The food was average, but the service left much to be desired. I ordered a plate and waited longer than expected, only to find that my shrimp were missing upon getting home! I called the restaurant for plans to correct it, but received no clear answers. The atmosphere was fine, and I suppose I enjoyed the meal. It's too bad the service clouded my experience, or it would have been better. I would give it 3 stars. " (*Curated Review*)
" I generally love Panda Express but had one of the worst experiences here! The service was abysmal, with multiple staff members seemingly not caring about customers. The food took over 25 minutes to come out, and when I finally got my order, it was cold. I had the sesame chicken, and unfortunately, it tasted just as bad as it was served. I felt really frustrated as I was very hungry and had no time to waste. The atmosphere was lackluster; it felt very unwelcoming. I won't be returning to this location anytime soon unless it improves. Overall rating? 1 out of 5! " (*Curated Review*)
Archived Reviews (406)
" Panda Express, what a classic! I love how they set up an open kitchen. You can see exactly what goes into your meal. The last time I visited, I had the sweet and sour chicken and an egg roll, and it was delightful. The line moved quickly, and staff were polite even during rush hour. I've continued to return here due to their consistency. I think they'd benefit from wider portions, but overall I rate it a solid 4! " (*Curated Review*)
" I was pleasantly surprised by my experience at this Panda Express! The staff were all very welcoming, and my orders came out quickly. I tried the broccoli beef and general tso's chicken, and they were both great! The freshness really stood out to me. I think I can see the difference in their service compared to some of the other fast food places around. I will definitely be coming back for more! " (*Curated Review*)
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