Panda Express
Chinese Restaurant
$
3.9
(1390)
Panda Express is a popular fast-food chain that serves American-Chinese cuisine. However, many customers have expressed disappointment over the authenticity of the dishes, noting that they often don't taste like traditional Chinese food. Service experiences vary widely, with some praising the friendly staff while others describing service failures. Overall, while the food is readily accessible and convenient, its authenticity and portion size receive several criticisms.
Closed · opens 10:00 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (219) 791-9210
Address: 31 81st Ave, Merrillville, IN 46410, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Today I tried the newly introduced Beyond Orange Chicken, and to my surprise, it was actually quite good! The sauce was flavorful and the texture was spot on for plant-based food. However, the regular menu items left much to be desired, especially the fried rice. The service was friendly, but I wouldn’t go out of my way to eat here. I appreciate the effort, but there are better options. " (*Curated Review*)
" The food quality at this Panda Express continues to decline. I couldn't believe the fried rice was overcooked and the chicken tasted like it had been sitting out for hours. The customer service was alright, but I've had better experiences elsewhere. I'll likely skip this spot moving forward. " (*Curated Review*)
" We ordered a family meal and were shocked by the portion sizes. The servings were less than what we're used to from Panda Express, which made for a less satisfying experience. However, the staff was friendly when we placed our order, which helped lighten the mood. While the food was acceptable, the small portions were a significant letdown. " (*Curated Review*)
" Disappointed with my recent visit to Panda Express. It seems the food quality continues to suffer. My chicken was dry, and the chow mein was bland. On the positive side, the staff was pleasant and efficient. Yet, I can't help but feel let down overall. It may be a while before I try again. " (*Curated Review*)
" If you're looking for an authentic Chinese meal, you might want to steer clear of Panda Express. While it has its moments, the food tends to border on bland and unexciting. The service at this location improved during my last visit, but I still found the portions to be skimpy for the cost. Overall, it's a decent place for a quick bite, but that's about it. " (*Curated Review*)
Archived Reviews (1114)
" My recent experience at Panda Express was quite disappointing. The chow mein was undercooked, and the orange chicken was overly greasy. I voiced my concerns to the manager, but I didn't really see any effort to rectify the situation. It's frustrating to spend money on a meal only to be dissatisfied. I'll likely avoid this location in the future. " (*Curated Review*)
" Panda Express is a fast option when I'm craving Chinese food. My favorite is definitely the orange chicken, but I've noticed the quality isn't what it used to be. I appreciate the friendly service, but the food portions are shrinking. I'm hoping they rectify this on my future visits. " (*Curated Review*)
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