Basil Thai Cuisine-Charlotte, NC
Thai Restaurant
$$
4.1
(1216)
Basil Thai Cuisine is praised for its inviting atmosphere and mostly authentic Thai dishes, such as Pad See Ew and Duck Pho. While many customers commend the quality and freshness of the food, there are occasional concerns regarding service inconsistencies, particularly from the management side. Overall, diners generally have a favorable impression and express interest in returning.
Restaurant website: Website
Phone number: (704) 332-7212
Address: 210 N Church St, Charlotte, NC 28202, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Selected Basil for a family dinner, and it was a hit! Service was prompt, and every dish we ordered was on point in terms of flavor and authenticity. I particularly enjoyed the Volcano Shrimp. My only complaint would be the pricing, which seemed a little high for what we received. However, given the quality of the food, I can overlook that! " (*Curated Review*)
" I recently visited Basil Thai Cuisine and had high hopes due to the reviews. While the food was quite good, particularly the Pad Thai, I felt that it lacked a certain authenticity that I’ve experienced at other Thai restaurants. The service was decent but had a few hiccups. Overall, a nice place but I might look elsewhere next time. " (*Curated Review*)
" I was really looking forward to dining at Basil, but my experience fell flat. The Pad Thai I ordered was undercooked, and I had to send it back. The atmosphere was nice, but the service left much to be desired. I probably won't be back, especially given the mixed reviews I've seen online. " (*Curated Review*)
" I had the opportunity to visit Basil on a business trip, and I was very pleased. The staff was attentive, and the ambience was cozy. I ordered the Duck Pho and was more than impressed! The broth was rich and fragrant. One downside was that the prices are quite steep for Thai food, but the quality justifies it. Would recommend! " (*Curated Review*)
" Basil Thai is always a hit for me. I love trying their specials; they often introduce new authentic dishes every week, which keeps things interesting. The service is always prompt, and I always leave satisfied. Highly recommended for any Thai food lover! " (*Curated Review*)
Archived Reviews (974)
" Basil Thai has been my go-to place for lunches! The service is quick, and the staff is consistently friendly. I often order the Papaya Salad, which always tastes fresh. It’s a bit pricier than your average Thai joint, but the quality makes it worthwhile. " (*Curated Review*)
" I highly recommend Basil Thai! Their Pad See Ew is remarkable, and I appreciate the generous portion sizes. The staff is consistently warm, making the dining experience enjoyable. I'll keep coming back for more of their wonderful dishes! " (*Curated Review*)
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