El Pollo Loco

Mexican Restaurant $ 4.1 (1144)


El Pollo Loco is known for its predominantly authentic Mexican-style grilled chicken and flavorful dishes. Many customers appreciate the freshness of the ingredients, particularly the chicken and salads. However, service quality varies, with some reviews highlighting unfriendly staff or inconsistent experience, impacting the overall enjoyment of the meal.

Overall:

4.2

(927 reviews)

Authenticity:

4.2

Atmosphere:

3.8

Service:

3.6


Restaurant website: Website

Phone number: (209) 385-3062

Address: 613 W Olive Ave, Merced, CA 95348, USA

Opening hours

Monday: 9:00 AM – 11:00 PM
Tuesday: 9:00 AM – 11:00 PM
Wednesday: 9:00 AM – 11:00 PM
Thursday: 9:00 AM – 11:00 PM
Friday: 9:00 AM – 11:00 PM
Saturday: 9:00 AM – 11:00 PM
Sunday: 9:00 AM – 11:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I was more than satisfied with my recent dining experience at El Pollo Loco. The setup was clean and inviting, and I was served by a delightful staff member who seemed genuinely interested in making my visit enjoyable. I ordered the chicken avocado bowl and it was both filling and delicious. The chicken had great flavor, complemented well with the avocado. I noticed that the order was prepared quickly, which made it perfect for my lunch break. Although the seating could use some more maintenance, I still enjoyed my time and will return again soon! " (*Curated Review*)

" El Pollo Loco is my go-to spot for a quick lunch! I tried their chicken tostada salad, which was flavorful and packed with fresh ingredients. The staff was quick to take my order, but I did find it a tad noisy inside. However, the food more than made up for it! I love that I can eat healthy here without breaking the bank. Definitely will be back! " (*Curated Review*)

" As a health-conscious eater, I appreciate how many wholesome options El Pollo Loco provides. Their salads are fresh, and the portions are quite reasonable. It can get busy, and I sometimes notice that the staff appears overwhelmed, affecting the service a bit. Yet, I always leave feeling satisfied with a nutritious meal, so I continue to return often! " (*Curated Review*)

" I visited the other day and ordered the fiesta chicken bowl. While the concept sounded great, the execution was slightly off. The flavors were good, but the rice was a bit undercooked, making the overall dish less enjoyable. I mentioned this to the staff, and they were kind enough to offer a new bowl. I appreciated their responsiveness and plan to return to give them another shot! " (*Curated Review*)

" I've visited El Pollo Loco several times now, and I've consistently enjoyed the food. The grilled chicken tacos are a personal favorite! They're extremely tasty and flavorful. However, I did have an experience where I found a small piece of bone in my chicken, which was a bit unsettling. The staff apologized and took care of it, but it did make me cautious. Overall, it’s a great place to grab a quick bite, but be careful about the occasional mishaps. " (*Curated Review*)

Archived Reviews (917)

" I had the double chicken tostada bowl and I felt like nothing could have tasted better! The chicken was grilled to perfection and the toppings were more than generous. I love the fresh taste and creativity of their menu offerings. Although the atmosphere had a fast-food feel, I found it comfortable enough to enjoy my meal. Overall, I am thrilled with my experience and looking forward to coming back for more. " (*Curated Review*)

" After reading about El Pollo Loco, I finally made the trip and was very impressed! The grilled chicken was incredibly flavorful, and the green salsa had a wonderful kick. I also tried their avocado bowl, which was a nice addition, making a healthy meal. I did notice that the service was a little slow, but the taste of the food made up for the wait. I will definitely recommend it to my friends! " (*Curated Review*)

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