El Pollo Loco

Mexican Restaurant $ 4.1Google (1637)


El Pollo Loco is considered a reliable fast-casual restaurant by many customers, primarily for its authentic chicken options. While the food quality has received praise, there are some concerns regarding consistency in preparation, particularly with freshness and portion size in some instances. Overall, the warm atmosphere and friendly service often enhance the dining experience.

Overall:

4.0

(1321 reviews)

Authenticity:

4.1

Atmosphere:

3.8

Service:

3.8


Open until 11:00 PM

Hours from Google · may not reflect holidays or recent changes

Restaurant website: Website

Phone number: (323) 757-8229

Address: 1360 W Imperial Hwy, Los Angeles, CA 90044, USAOpen in Google Maps

Opening hours

Monday: 10:00 AM – 11:00 PM
Tuesday: 10:00 AM – 11:00 PM
Wednesday: 10:00 AM – 11:00 PM
Thursday: 10:00 AM – 11:00 PM
Friday: 10:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 11:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Went in for a quick lunch. The chicken burrito was tasty and well-prepared. However, I felt the chip portion was small, especially considering the price. The restaurant had a clean and nice atmosphere, which added to the experience. " (*Curated Review*)

" I had high hopes for El Pollo Loco, but my experience was underwhelming. The chicken I received was dry, and the service felt rushed. The table was somewhat cluttered, detracting from the overall experience. I might give it another shot, but I'm not in a rush to return anytime soon. " (*Curated Review*)

" The chicken tacos I ordered were quite tasty, but the shells could have been fresher. The service was prompt and friendly. I really liked the decor of the place and the vibe of the dining area. Overall, it was a pleasant experience, but the taco shells stole a star from my rating! " (*Curated Review*)

" Here is my honest take: the last meal I had could have been better. The chicken was okay, but not hot enough, and the sides seemed like they were either old or just reheated. I want to love this place, but sometimes it feels inconsistent in quality. Nonetheless, the service was okay. " (*Curated Review*)

" I used to be a fan of El Pollo Loco, but after my last visit, I’m a bit hesitant. I ordered the family meal, which was pricey, but when we got home, the chicken was overcooked and impossible to chew. The sides were also not filled to the top as promised. Luckily, the staff at the location was accommodating about my concerns, but the food wasn’t great at all this time. " (*Curated Review*)

Archived Reviews (1311)

" I absolutely loved my visit. The chicken was perfectly marinated and juicy, the environment was welcoming, and the service was prompt. I would especially recommend their burritos and the churros for dessert. They really hit the spot after a long day. Will be coming back regularly! " (*Curated Review*)

" If you want easy, affordable, and quick meals, this is your spot! I've always found my meals here hearty. Quality can vary, and I’ve had a few mishaps with orders being incorrect, but overall, I’d say Mi pollo Loco is a good choice for a family meal on a budget! " (*Curated Review*)

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