Tokyo Express
Sushi Restaurant
3.6
(80)
Tokyo Express offers a mix of dishes that some customers find to be fresh and tasty, particularly praising their sushi and hibachi options. However, concerns regarding service quality and authenticity persist, with mixed reviews suggesting that it can vary from visit to visit. While the food is generally well-received, the restaurant's reputation has been affected by service inconsistencies and cleanliness issues.
Restaurant website: Website
Phone number: (270) 586-1757
Address: 1442 Nashville Rd, Franklin, KY 42134, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Flavorful dishes served fresh! The general chicken is a new favorite. I did experience a longer wait during peak hours, but that's understandable. The staff did their best and were polite through it all. " (*Curated Review*)
" The food at Tokyo Express is decent, but I think they're using frozen ingredients. I ordered shrimp fried rice, and it didn’t have that homemade taste. I saw some reviews praising their service, but ours was a bit slow due to a full house. I probably wouldn’t return for dinner, but might stop by for a quick lunch. " (*Curated Review*)
" I don't think I could ever get tired of the chicken hibachi here! It's flavorful, fresh, and always hits the spot after a long day. Service is generally quick but I have experience some delays during lunch hours. That said, it’s still worth it! The portions are good too, especially considering the price. " (*Curated Review*)
" The other evening I ordered from here and it was my first time. I could not get over the generous portions! I hadn't expected them to be so big! The flavor was there too. I really appreciated the quick service as well. I’ll be back to try more of the menu. " (*Curated Review*)
" All I can say is WOW! The rainbow roll blew my mind! The fish tasted so fresh; I could eat it every day! The atmosphere isn’t fantastic but the food compensates. The staff was very energetic but professional, quite a pleasant experience overall! " (*Curated Review*)
Archived Reviews (66)
" My experience at Tokyo Express was quite unsatisfactory. I found a piece of metal in my food, which was disheartening to say the least. Unfortunately, the service didn't seem concerned when I brought it to their attention. This has discouraged me from returning as I expect better safety practices from a restaurant. " (*Curated Review*)
" Had a fantastic sushi experience! Their rolls are fresh and beautifully presented. The staff seemed knowledgeable about the menu and helpful with recommendations. The place wasn't too crowded which made for a nice atmosphere. I would definitely return and try out their hibachi next time! " (*Curated Review*)
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