Taco Bell

Fast Food Restaurant $ 3.5 (942)


Taco Bell has faced significant criticism from many customers regarding the authenticity and quality of its food. While some praised friendly service, numerous reviews highlighted issues with food preparation and incorrect orders, leading to a general dissatisfaction with the dining experience.

Overall:

2.1

(765 reviews)

Authenticity:

1.5

Atmosphere:

2.1

Service:

2.7


Restaurant website: Website

Phone number: (423) 837-8522

Address: 400 Kimball Crossing Dr, Kimball, TN 37347, USA

Opening hours

Monday: 9:00 AM – 12:00 AM
Tuesday: 9:00 AM – 12:00 AM
Wednesday: 9:00 AM – 12:00 AM
Thursday: 9:00 AM – 1:00 AM
Friday: 9:00 AM – 1:00 AM
Saturday: 9:00 AM – 1:00 AM
Sunday: 9:00 AM – 12:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" My partner and I were extremely pleased with our recent Taco Bell experience! The food was not only fresh but also flavorful. We ordered a variety of items to share, and everything was made just right. The staff here was particularly friendly, greeting us with smiles and ensuring our order was accurate. It felt great to dine at a fast-food restaurant where the service made such a difference. We will definitely make this our go-to fast-food spot whenever we're in the area. Keep up the great work! " (*Curated Review*)

" To be completely honest, Taco Bell is not what it used to be. The last time I visited, the fries were stale, and my quesadilla was dry. The cashier was chatty, but that didn’t help with the overall experience of bland food. It just felt like they were skimping on the ingredients. I left feeling unsatisfied and definitely won’t recommend this place to others. They seriously need to step up their culinary game. " (*Curated Review*)

" I recently visited Taco Bell and wanted to try their new menu items. Unfortunately, it was a huge letdown! For starters, the drive-thru service took way too long, and when I finally got my food, it was cold. The burrito looked like someone stepped on it before handing it to me! The cheese roll-ups were also disappointing as they were overcooked. I feel like they have lost their touch over the years. It’s sad to see a brand that I once loved fall to such low standards. I’ll think twice before returning. " (*Curated Review*)

" My family and I went to Taco Bell last weekend, and it was a mixed bag. The food tasted decent enough, but I think they might have been running low on ingredients. My burrito was primarily rice, and the kids' meals were smaller than expected. The service was friendly, but it seemed like they were understaffed. The lines were long, and it took quite a while for us to get our food. Overall, it was an okay experience, but I'm not sure if I'd recommend it to others. " (*Curated Review*)

" I had some friends rave about the Taco Bell in the next town over, so I decided to give it a shot. While I liked that a few new menu items were available, I was disappointed by the lack of seasoning in the tacos. They tasted bland compared to other places I've eaten. The service was decent, but the atmosphere felt chaotic and busy. I don't think I would make a special trip to go back, but if I'm in the area, I might stop by for a quick bite. Otherwise, I prefer other options. " (*Curated Review*)

Archived Reviews (755)

" I had high hopes for Taco Bell, but my recent visit was quite disappointing. The chalupas were soggy and didn’t taste fresh at all. The staff seemed overwhelmed and couldn't get my order right. I ended up waiting longer than expected, and when I finally received my food, it was lukewarm at best. It's a shame because I've had better experiences at other locations. They need to step up their game if they want to retain customers. I doubt I will return soon. " (*Curated Review*)

" I've always enjoyed Taco Bell for its quick service, but my last visit was comically bad. The drive-thru was so slow that I could have made dinner at home in the time it took. When I finally received my order, it was entirely wrong; I got soft shells instead of hard shells. Honestly, nothing tasted how it should, and I just gave up trying to get it fixed. The employees seemed uninterested and unfocused. At this rate, I’m not sure I’ll ever return. " (*Curated Review*)

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