Taco Bell
Fast Food Restaurant
$
2.8
(454)
Taco Bell in Oakland has consistently prompted frustration among customers due to a lack of authenticity in their food offerings, reflecting poor management and service quality. Despite being a fast-food chain, customers expect a certain standard of food preparation and service which has largely been unmet.
Restaurant website: Website
Phone number: (901) 465-9916
Address: 6880 US-64, Oakland, TN 38060, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" On a mission to find decent fast food, I stopped here and I deeply regretted it. The bathroom was filthy, and the lobby was no better. I order a chicken quesadilla and waited twenty minutes only to get a soggy, wet mess that resembled a quesadilla. The staff's behavior didn’t help, either; they seemed uninterested in helping customers. Truly a distasteful experience. " (*Curated Review*)
" Honestly, I don't know how this place stays open. The drive-thru is a disaster and the employees seem uninterested in helping customers. On my last visit, I ordered a Crunchwrap and received a soggy mess that didn’t resemble what I expected. Everything was so salty and just... wrong, to be completely honest. It's exhausting visiting this Taco Bell consistently, just to be let down. " (*Curated Review*)
" I honestly can't even describe how awful my experience was here last week. The prices seem steep compared to what you're given. I ordered a taco salad that was more like a sad pile of lettuce with hardly any toppings at all. The cashier was rude and rushed me through my order as if I was inconveniencing her. You could tell she didn't care at all about customer satisfaction. I won't be returning. " (*Curated Review*)
" Just visited this Taco Bell for a late-night snack, and boy was it a mistake. I ordered a cheesy fiesta potatoes, but I waited forever and ended up with soggy and overcooked versions. Then, just when I thought it couldn't get worse, the lady at the drive-thru literally laughed when I mentioned the issues with my order. I’m never coming back. " (*Curated Review*)
" Taco Bell usually offers a pretty decent experience, but this location is failing miserably. There was to be a long line of cars in the drive-thru, and we waited about 20 minutes before even ordering. When we finally got our food, everything was ice cold. It’s like they had been busy messing around instead of working. Honestly, the best fast food experience I’ve had was when I chose a different restaurant that day. " (*Curated Review*)
Archived Reviews (365)
" What a mess! I tried ordering nachos, and I swear the server didn't even know they had them on the menu! After messing up my order, I doubt they even care about customers. I asked for a refund after waiting so long at the drive-thru without any communication. I received no explanation and thought it was my best option. Worst experience ever. " (*Curated Review*)
" I have tried giving this location another shot, but I am done with it. Time and again I've had to deal with untrained staff that lack the most basic customer service skills. Plus, the food was always a disappointment, often lacking in flavor and freshness. To top it all off, I was charged the wrong amount on two occasions. Please do yourself a favor and find another Taco Bell! " (*Curated Review*)
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