Panda Express
Chinese Restaurant
$
3.6
(457)
Panda Express offers a familiar setting with popular American-Chinese dishes, although it may lack true authenticity found in traditional restaurants. Many customers appreciate the friendliness of the staff, but there are consistent mentions of food quality issues and portion sizes that may not meet expectations. While the atmosphere is generally praised for cleanliness and pleasantness, some customers have reported poor service experiences.
Restaurant website: Website
Phone number: (940) 626-8038
Address: 700 US-81, Decatur, TX 76234, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My disappointment with Panda Express continues! First time visiting, and I was hoping for a quick tasty meal. The fried rice was lackluster, barely warm, and the chicken tasted like it had been sitting there all day—definitely not fresh. Manager said they were low on staff, which explained the slow service and lack of food options. I don’t think I’ll come back anytime soon unless I hear positive changes have been made. I just can’t deal with bad food and untidy places. " (*Curated Review*)
" Each time I visit, it’s a hit or miss. My last visit was a miss. The chicken felt overcooked, and the rice was lukewarm. Service was adequate but they seemed to be rushing through orders. I offer credit— portions are decent, but the food is just not up to par! " (*Curated Review*)
" Wow, what an experience! I have been a fan of Panda Express for years. This particular visit made me feel like a part of a bigger family. The staff was attentive and remembered my usual order. I enjoyed the honey walnut shrimp, which was crunchy and sweet—the best I’ve had at a Panda. The only downside is that during my visit the dining area was a bit messy, which detracted from the overall atmosphere. Still, I left feeling satisfied and full. Can’t wait for my next visit! " (*Curated Review*)
" Tasty food and quick service! I always get the sesame chicken and love it. The restaurant is always clean, and the staff is polite. It’s become my go-to for a quick dinner when I’m short on time. Definitely will keep coming back! " (*Curated Review*)
" I won’t be returning to this location. The food tasted off, the rice was hard, and the chicken was dry. The service was poor—not even a smile from the staff. It felt like they were more interested in cleaning up than serving customers. So disappointing! Time to find a new spot for my Chinese food cravings. " (*Curated Review*)
Archived Reviews (367)
" They consistently serve delicious food at this Panda Express! The orange chicken is always a hit with my family, while I gravitate towards the Kung Pao chicken. I appreciate the big portions you get for your money. The ambiance could use some work, but I've never left unhappy after eating here. " (*Curated Review*)
" Not impressed at all. I have been to many Panda Express locations, and this is the worst so far. I ordered my usual favorite, but the orange chicken was soggy and cold, lacking any crispy texture. The rice was clumpy and felt stale. I could tell this location hasn't been managed well for some time. No one seemed to care about the food quality. I won't be returning to this establishment. " (*Curated Review*)
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