El Pollo Loco
Mexican Restaurant
$
3.8
(646)
El Pollo Loco maintains a strong focus on providing a largely authentic Mexican dining experience, with many reviews highlighting the freshness and quality of the food served. While overall customer satisfaction appears high, there are occasional concerns about service consistency and portion sizes.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (310) 376-4143
Address: 800 N Sepulveda Blvd, Manhattan Beach, CA 90266, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Upon visiting El Pollo Loco recently, I was excited to try their new taco salad. Unfortunately, it was a major letdown. The salad was soggy and unappetizing, with wilted lettuce and stale chips. Though I appreciated the efforts of the staff who tried their best to assist me, the quality of the food just didn't meet the mark. I'll consider returning, but only if I hear positive changes have been made. " (*Curated Review*)
" I had a lousy experience here! Service was inconsistent, and the food did not seem fresh today. I ordered a burrito that was hardly filled and tasted bland. I felt like they rushed my order, and I can't say I would recommend returning anytime soon. Sometimes I have had great meals here, but today was just disappointing. " (*Curated Review*)
" I've been a fan of El Pollo Loco since childhood. The roots of the flavors still remind me of home, and the chicken does not disappoint. It's smokey, grilled to perfection, and fills you up without breaking the bank. One of my favorites is definitely their chicken bowl - though I wish the portions for sides were more generous. " (*Curated Review*)
" El Pollo Loco is quickly becoming a staple for my lunch breaks. The flavor combinations they offer are fantastic, and you can really taste the freshness in their dishes. The staff has always shown a willingness to help resolve any small issues, and they're generally quite friendly. I always leave satisfied! " (*Curated Review*)
" El Pollo Loco has become my go-to for a quick bite. The flavor of the chicken is always spot on, and their salsa adds a wonderful kick. The staff have also improved their demeanor; they were friendly and efficient during my last visit! I would definitely say this place is gaining back its reputation, and I'm looking forward to many more visits! " (*Curated Review*)
Archived Reviews (518)
" I'm sad to say that my experience was underwhelming this time. The chicken I ordered was dry and lacked flavor, while the rice was overcooked. I spoke with the manager about it, and while they offered to replace my meal, I felt like I shouldn’t have had to complain in the first place. Service was decent, but the food not matching expectations puts a damper on the visit. " (*Curated Review*)
" I recently tried El Pollo Loco for the first time and was pleasantly surprised. The flavors are there, but it isn’t quite the same as what I remembered growing up. The chicken was smoky and juicy, while the toppings felt fresh. While the restaurant was fairly busy, it felt clean and organized. Overall, a good experience with room for improvement on authenticity. " (*Curated Review*)
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