Chipotle Mexican Grill
Mexican Restaurant
$
3.3
(648)
Unclaimed
This location of Chipotle has faced significant challenges leading to a decrease in customer satisfaction. Foods are often not up to standard, with reports of incorrect or missing items. While some customers appreciate the concept of fresh, customizable food, many have noted a drop in the authenticity and quality of their meals, leading to a decline in overall dining experience.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (610) 437-3401
Address: 3114 Tilghman St Suite 1892, Allentown, PA 18104, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Came here hoping for a satisfying lunch but left highly disappointed. The service was painfully slow, and once I finally received my order, it was incorrect. The meat was cold, and the toppings seemed stale. It seems like they just don't care about quality anymore. I won't make the mistake of coming back here again. " (*Curated Review*)
" Visited this Chipotle twice in one week thinking it was just a bad day the first time. This time I found even more mess, out of cleanliness and food! I ended up leaving without ordering anything. It's just too risky to go here again. I'd rather drive further for a better experience. " (*Curated Review*)
" Awful! There’s no other word to describe this Chipotle. The food came out cold, bland, and with very little portion. The staff appeared lost and disinterested. You could tell they didn’t want to be there, and frankly nor did I when I saw the state of the food and the entire place's cleanliness. Never going back to this location. " (*Curated Review*)
" Yes, Chipotle usually has great food, but this location's quality has plummeted. The chicken was dry and tasted reheated, and the portions were miserable. The staff seemed to lack any enthusiasm for their jobs. I saw several people turn around after looking at the sad state of the place. Won't be coming back to this one. " (*Curated Review*)
" Disappointing experience! I walked in craving a Chipotle bowl only to find that the selections were limited. They were out of chicken and had nothing but lettuce to offer. So frustrating! The staff seemed unhelpful and more focused on chatting among themselves than assisting customers. There is no justification for such poor service and product availability. " (*Curated Review*)
Archived Reviews (520)
" My recent visit was very disappointing. The order was all wrong, and when I tried to alert the staff, they acted like it was an inconvenience. After a long wait, my bowl finally arrived, but it was cold and lacked flavor. Moreover, there was hardly any meat, and the rice was hard. This is not what I expect from Chipotle. " (*Curated Review*)
" I frequently eat at Chipotle, but this location is not up to par. Although I loved the idea of a build-your-own bowl, I felt the ingredients lacked freshness. The guacamole was brown, and the chicken was dry. The staff did try their best, but it’s clear this establishment is not keeping to the quality standards Chipotle is known for. " (*Curated Review*)
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