Chipotle Mexican Grill
Mexican Restaurant
$
3.1
(1225)
Chipotle Mexican Grill at this location is characterized by poor service and cleanliness, though the authenticity of the food remains strong according to some customers. Many patrons express dissatisfaction with the atmosphere and service, emphasizing significant room for improvement in managing this establishment.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (716) 824-0394
Address: 4405 Milestrip Rd, Buffalo, NY 14219, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This Chipotle has so much potential but is really letting itself down. I ordered a chicken burrito, and the taste was great, but the experience surrounding it was awful. The restaurant was filthy, with dirty tables and an overflowing garbage bin. The staff looked demotivated, and my order took way longer than it should've. I would recommend going elsewhere where they value cleanliness and customer service. " (*Curated Review*)
" This Chipotle experience was disappointing, primarily due to the poor service and cleanliness. The food was what I expected from Chipotle, but I was put off by the staff's attitude and the restaurant’s dingy atmosphere. Portions were not satisfying; I felt like I didn’t get what I paid for. They seriously need a change. " (*Curated Review*)
" What a disaster this visit was! I love Chipotle’s food, but this location needs major help. The staff was rude, and it took over 30 minutes to get my order. The cleanliness was appalling; food was all over the counter where they prepare meals. My chicken bowl was decent but not worth the mess and hassle. I will avoid this place in the future. " (*Curated Review*)
" Disappointing visit. The food was what I expect from Chipotle, fresh and somewhat authentic. However, the cleanliness of this location is concerning; the tables were sticky, and the floor seemed like it hadn't been swept in days. Service was painfully slow, with the staff ignoring customers. I can't recommend visiting until they improve these issues. " (*Curated Review*)
" Walked in excited for a burrito only to be greeted by an untidy restaurant. The staff seemed cluelessness, and my order took forever. The food itself was decent, but the portions were too small for my liking. I think they really need to work on their service and standard practices to get back to what Chipotle represents. " (*Curated Review*)
Archived Reviews (982)
" This visit left a lot to be desired. The food was as good as other Chipotles I’ve been to but the restaurant itself was filthy, which decreased my appetite. I felt my experience was tainted by the lack of cleanliness and the unprofessional staff. I hope they can step up their game moving forward. " (*Curated Review*)
" Tried out this Chipotle after hearing mixed reviews, but it wasn’t worth the trip. The flavors were there, but the unkempt surroundings made it uncomfortable to eat. The staff seemed indifferent and inattentive to customers. For the price, I expect more in terms of hygiene and service. " (*Curated Review*)
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