Chipotle Mexican Grill
Mexican Restaurant
$
2.9
(282)
Chipotle Mexican Grill has received mixed responses regarding its food, with many reviews highlighting the authenticity of the cuisine but also expressing dissatisfaction with service and food quality. Some customers appreciate the taste and variety, while others describe their experiences as disappointing due to portion sizes and overall cleanliness of the location. The restaurant's commitment to providing authentic Mexican flavors is evident, but execution appears to vary significantly.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (860) 866-4116
Address: 1313 E Main St, Torrington, CT 06790, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Despite enjoying my burrito bowl exceedingly well, I have to mention that this Chipotle location could use some serious help! Most of the time, the staff appears unfriendly, and I have encountered unclean surfaces in the dining area. During my recent visit, I was pleased with the flavor but was left disappointed when my order took a while. I hope the management can take some feedback into account because their food is just too good to waste on poor service. " (*Curated Review*)
" I decided to try the new steak carne asada they advertised, but to my disappointment, the meat was undercooked. The flavors felt off as if they weren't prepared well enough. The service was just okay; it felt like the staff were doing the bare minimum rather than going above and beyond. The ambiance of the place felt chaotic, which is not something you're usually looking for in a quick-service restaurant. I was really looking forward to a great meal, so I walked out feeling disheartened. " (*Curated Review*)
" I have always regarded Chipotle as my go-to for quick meals because I appreciate their flavor choices. However, I had some odd experiences on my last visit. I didn’t get what I ordered, and when I asked the staff about it, they didn’t genuinely seem to care about rectifying the situation. It’s unfortunate because I’ve recommended Chipotle to so many friends and family in the past. I hope they can work on their service to keep up with the quality of their food. " (*Curated Review*)
" For the most part, my experiences at Chipotle have been favorable, but one occasion truly stood out. The crew seemed to be in disarray and struggled to manage orders, which threw the food service into chaos. After waiting for an unreasonably long time, I finally got my salad bowl, but the chicken was dry and the guacamole tasted old. I hope they can find better ways to handle busy hours because the food is good when it's fresh. However, the inconsistency is concerning. " (*Curated Review*)
" I usually enjoy heading to Chipotle, but my last visit was quite unsettling. The burrito I received was smaller than what I've come to expect, almost like it was a kiddie portion. Additionally, it was bland and lacked the usual spices that make Chipotle stand out. We were there during peak hours, and despite that being the case, the kitchen was out of different ingredients. The service was also lacking as the staff didn’t seem very attentive and polite. Not sure I would return any time soon. " (*Curated Review*)
Archived Reviews (227)
" Chipotle has been a staple for me when it comes to craving burritos, and thankfully this visit was successful! The staff was warm and welcoming, and the amount of filling was perfect for my appetite. Fresh ingredients make all the difference, and I could certainly taste that! I might not love the restaurant's layout, but it’s still a great location for some delicious food. I definitely recommend their burrito bowls! " (*Curated Review*)
" I have made it a tradition to visit Chipotle after work for tasty burritos. This time my order was prepared promptly, and I was in and out in no time! The burrito had quality ingredients and a blend of flavors that work wonderfully together. The area was clean, and the staff was friendly throughout my meal. Looking forward to my next effective visit. Chipotle remains a reliable choice. " (*Curated Review*)
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