Monical's Pizza
Pizza Restaurant
$$
4.2
(427)
Monical's Pizza is known for its mostly authentic pizza offerings, receiving praise for its delicious thin crust and various toppings. However, service inconsistency and management issues have been flagged by some customers, indicating room for improvement. Many diners appreciate the family-friendly atmosphere, fresh ingredients, and quick service during less busy times.
Restaurant website: Website
Phone number: (217) 348-7515
Address: 909 18th St, Charleston, IL 61920, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Very average experience. The pizza was standard, nothing exceptional about it. The service was mediocre, and I felt they were more focused on larger parties than on us. There are better pizza places nearby, and I might not come back personally. " (*Curated Review*)
" I have had better pizza elsewhere. It wasn't bad, but I expected more flavor and a crispier crust. The staff was friendly, but it took a while to get our orders. This location seems hit or miss, and I may not return if they don’t step up their game. " (*Curated Review*)
" Monical's has always been my go-to pizza place! Their thin crust and variety of toppings are among the best. I've introduced many friends to it, and they were all impressed. The ambiance is family-friendly and perfect for casual dining. Highly recommend the pepperoni and sausage combo! " (*Curated Review*)
" I had a somewhat disappointing experience during my last visit. The pizza came out lukewarm and the crust was not as crispy as it usually is. Although the flavors were decent, I expected more from a place with such a good reputation. The service, although friendly, seemed overwhelmed and slow. I hope they can improve on this next time. " (*Curated Review*)
" What an awful experience! The manager was rude, and I felt completely dismissed as a customer. The pizza was mediocre at best, and the service lacked the friendliness I've come to expect from Monical's. It's disheartening to see such a great chain lose its way, and I won't be returning anytime soon. " (*Curated Review*)
Archived Reviews (343)
" My family loves Monical's! The kids always enjoy the pizza, and we appreciate the variety on the menu. It's a nice spot for dinner when we're looking for a casual outing. Service is generally good, although busy times can lead to delays. Still, we highly recommend it for families. " (*Curated Review*)
" Our office had a lunch order from Monical's, and I was thrilled to see they offered gluten-free options! The pizza was delicious, had great flavor, and didn’t feel heavy like some gluten-free options. The only downside was the delivery was delayed, which caused some frustrations, but the food was well worth the wait. " (*Curated Review*)
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