New Happy Garden Chinese Restaurant

Chinese Restaurant $ 3.3 (300)


New Happy Garden Chinese Restaurant struggles with maintaining food authenticity and quality, as indicated by numerous reviews. Customers have reported a lack of freshness, unappetizing dishes, and issues related to service. While some express a desire for better food quality, others note that the restaurant caters primarily to the takeout model, which limits the dining experience.

Overall:

2.5

(252 reviews)

Authenticity:

2.1

Atmosphere:

2.5

Service:

2.5


Restaurant website: Website

Phone number: (828) 497-4310

Address: 1655 Acquoni Rd, Cherokee, NC 28719, USA

Opening hours

Monday: Closed
Tuesday: 11:00 AM – 8:00 PM
Wednesday: 11:00 AM – 8:00 PM
Thursday: 11:00 AM – 8:00 PM
Friday: 11:00 AM – 8:00 PM
Saturday: 11:00 AM – 8:00 PM
Sunday: 12:00 AM – 8:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Reservable

Offerings

  • Lunch
  • Dinner
  • Dessert

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Given the limited options in Cherokee, I reluctantly decided to try New Happy Garden for some takeout. The egg foo young I ordered was soggy and lacked the rich flavor I was hunting for. On top of that, the service felt a bit rushed, and I was forced to wait outside for my order. It just wasn’t a pleasant experience overall, and I’m not sure I would recommend it. The expectations were definitely not met during my visit. " (*Curated Review*)

" I visited New Happy Garden, drawn in by the promise of authentic Chinese cuisine. However, what I found was far from that expectation. The food was not fresh, tasted undercooked, and did not display any of the rich flavors I associate with genuine Chinese dishes. Even the ambiance was lacking. It's disappointing to have to say this, but I wouldn’t recommend visiting unless they make some significant changes. " (*Curated Review*)

" Visited New Happy Garden last month and found their takeout system quite unique. However, the food did not meet my expectations at all. The chicken was rubbery, and the fried rice was a bland mess. To add insult to injury, I had to stand in the cold waiting outside for my order to be ready. I can appreciate their efforts in maintaining some distancing protocols, but ensuring food quality needs to be a top priority too. " (*Curated Review*)

" Although I was hopeful about my visit to New Happy Garden, I walked away feeling unsatisfied. The atmosphere was not very welcoming and neither was the service. I felt rushed through my order, and while the food itself was okay, it lacked the vibrant flavors typically found in Chinese cuisine. I had hoped for a great experience, but sadly, it fell flat. I’ll likely not return unless I hear of some changes. " (*Curated Review*)

" My experience at New Happy Garden was disheartening, to say the least. The food lacked authenticity and was more akin to the average Americanized Chinese fare. I ordered shrimp fried rice hoping for something flavorful, but it was overly bland. Service was adequate, but the waitress seemed annoyed when I requested a menu after sitting down. To make matters worse, the dishes I saw looked like they had been prepared far in advance and left to cool off. I wouldn't recommend this place! " (*Curated Review*)

Archived Reviews (242)

" I wanted to enjoy my meal at New Happy Garden, but it turned out to be a disappointment. The takeout process was poorly handled, and the staff seemed overwhelmed. I ordered chicken chow mein, and it simply did not taste like anything I hoped for. The atmosphere lacked vibrance, making it a sad eating experience. Overall, it feels like they need to reevaluate their food quality and service procedures to retain customers. " (*Curated Review*)

" Wow, what an experience! My recent trip to New Happy Garden was less than stellar. The food wasn’t fresh; I could tell it had been sitting out too long. I was particularly disappointed with their buffet - it lacked variety and appeared unkempt. The staff seemed overwhelmed, which showed in how they interacted with customers. All in all, it felt like a letdown. " (*Curated Review*)

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