Jack in the Box
Fast Food Restaurant
$
3.4
(1171)
Unclaimed
Jack in the Box has received a mixed reception from customers, most highlighting significant issues with both service and food quality. While a few reviews mention friendly staff and decent experiences, many customers express disappointment with delays, incorrect orders, and food not being fresh. The authenticity of the food is relatively low compared to other fast food options, affecting overall satisfaction.
Restaurant website: Website
Phone number: (409) 945-2332
Address: 2101 9th Ave N, Texas City, TX 77590, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Upon visiting the Jack in the Box for late-night snacks, I encountered problems from the start. The drive-thru staff seemed overwhelmed, even though I was the sole customer. I ordered some tacos but received them incorrectly. They were cold and tasted stale, which left me regretting my decision to stop there. I tried calling for clarification about my order but the phone went unanswered. This location needs urgent management and staff training improvements. " (*Curated Review*)
" After hearing about late-night tacos, I was eager to try Jack in the Box. Unfortunately, my experience was terrible. I placed an order for the late-night tacos, and they were stale and soggy. The service staff didn’t care when I mentioned it. They looked like they just wanted to get through their shift. No customer service at all. I regret wasting my money here. " (*Curated Review*)
" A couple of friends and I decided to give this Jack in the Box a shot during a late-night drive. Our experience was average; we didn't wait long, but the tacos were clearly old and stale. There were no smiles from the staff, just grumbling voices. We left feeling quite churned, and I wonder if we should have gone somewhere else. " (*Curated Review*)
" The food quality at this Jack in the Box has declined tremendously over the years. I've visited multiple times, and I always seem to end up with cold fries and sloppy burgers. My last visit, the burger was undercooked. It’s disappointing when a brand you once liked lowers its standards like this. I will be looking for a new late-night spot. " (*Curated Review*)
" This Jack in the Box offers plenty of accessibility, especially for night owls like me! However, the long wait times combined with inconsistent food quality seem to outweigh the convenience of being open late. I always aim for quick fast food, but this particular spot has not impressed me. If they could improve their service and food freshness, it would make a huge difference. " (*Curated Review*)
Archived Reviews (938)
" My experience at Jack in the Box was less than satisfactory. I ordered a meal to go, and it took forever to get served, even though it was a quiet period. When the food did come out, the fries were not hot and the burger was barely warm. I was truly disappointed, especially after waiting so long. The staff at the window were courteous, but that couldn't make up for the lack of food quality. " (*Curated Review*)
" I was desperate for food late at night and thought about Jack in the Box. When I finally made it through the line, a long wait later, my fries were cold and limp while my burger was warm but unappealing. Not quite what I expected. I always thought of this place as decent fast food, but this time it didn’t meet those standards, and I left feeling unsatisfied. " (*Curated Review*)
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