Chinese Restaurant
$$
3.8
(150)
New Shanghai Golden Chopstick Restaurant has garnered mixed feedback, with several customers expressing disappointment over food authenticity. While some diners appreciate the generous portions and friendly service, many others find the quality lacking and not reflective of traditional Chinese cuisine. This restaurant may not meet the expectations of those seeking authentic flavors and experiences.
Open until 9:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (403) 388-3888
Address: 917 3 Ave S, Lethbridge, AB T1J 0J1, Canada
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Let me tell you about my experience! I had a craving for some classic Chinese food and heard about New Shanghai. The first time I went, I tried their ginger chicken and was blown away! The chicken was juicy, and the ginger added a wonderful spice that left me wanting more. However, my second visit was disappointing; I ordered the same dish but it felt rushed, like they threw it together. I think there might be inconsistency in the kitchen, which is a shame because the flavors could shine through beautifully if they maintained quality. The service is friendly; I was greeted warmly each time. I wish it was more consistent—still, I’m hopeful! " (*Curated Review*)
" I had high hopes for New Shanghai after hearing a lot about it, but unfortunately, my experience fell short of expectations. The food was bland and lacked that authentic flavor you would expect from a Chinese restaurant. I ordered a beef and broccoli dish, and I was shocked to find the sauce tasted more like ketchup than a savory stir-fry base. The service was friendly, which is a plus, but the food really just missed the mark for me. I doubt I’ll be coming back anytime soon unless they make some serious changes. " (*Curated Review*)
" The food at New Shanghai Golden Chopstick is very hit or miss, to say the least. My first visit was underwhelming—the fried rice was dry, and the orange chicken was way too sweet for my liking. However, the atmosphere had a nice, welcoming vibe that made up for it a bit. On my second visit, I had the sweet and sour pork, which was way better! The batter was just right, and the sauce wasn’t overpowering at all. I must say, the service is remarkable because they truly engage with customers, making you feel valued. I do hope the quality becomes consistent because the potential is clearly there. " (*Curated Review*)
" New Shanghai has been a staple for my family. We enjoy their take-out, especially their beef with broccoli. However, sometimes we feel like the quality varies. My last order was great, but previous visits had their food lacking in flavor or presenting very tough meats. I love supporting local businesses, and the friendly staff makes it a wonderful experience. I feel they could be a gem if they focused on food consistency. " (*Curated Review*)
" After reading mixed reviews, I decided to give New Shanghai a shot. Honestly, it’s a bit of a hit or miss. My order was for sweet and sour chicken and stirred noodles. The chicken was decent—crispy on the outside—but the sauce was overly sweet with not enough of that tangy punch. The noodles tasted great but were in a minuscule portion that hardly satisfied my hunger. To make matters worse, the delivery took longer than expected, but the delivery driver was very polite and understanding. I might return just to try something different. " (*Curated Review*)
" New Shanghai Golden Chopstick Restaurant has been my go-to Chinese takeout for years now. I love their hot and sour soup—it's just thick enough and packed with flavor! However, I can't say the same for their chow mein. I expected it to be loaded with chicken and vegetables but was disappointed to see that it was mostly cabbage. Thankfully, the service has always been top-notch; the staff remembers my order, and the delivery is typically faster than I'd expect. I'll keep coming back for their delicious soup and hope the chow mein improves over time. " (*Curated Review*)
" I’ve become quite the regular at New Shanghai, and for good reason! The general tso was incredibly crispy, and the side of rice was generous. I’ve never had an issue with the taste, always good. The staff is attentive, and even remembered my name on my last visit! It warmed my heart to feel so welcomed. Fantastic service paired with satisfying meals keep me coming back! " (*Curated Review*)
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