Jack in the Box
Fast Food Restaurant
$
3.6
(1486)
Jack in the Box has received numerous complaints about food quality, service, and cleanliness. Customers have pointed out concerns regarding food authenticity, with inconsistent preparation and order accuracy being frequent topics. While some patrons enjoyed specific items, the overall sentiment trends negative.
Restaurant website: Website
Phone number: (409) 740-7222
Address: 5028 Broadway Avenue J, Galveston, TX 77551, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Being a frequent customer, I am usually satisfied, but my recent visit was unacceptable. I ordered a burger and curly fries. The burger was cold and the fries were limp, indicating they were sitting out. What’s worse, the service was painfully slow and the employees did not seem to care about customer satisfaction. I expect better and hope to see improvements next time. " (*Curated Review*)
" I recently visited this Jack in the Box and received a surprisingly good taco. It had a familiar taste, reminiscent of classic fast-food tacos I enjoyed growing up. The staff was friendly, and even though it took some time to get my order, it was worth it. I would recommend it for this fantastic taco if you are on the go! " (*Curated Review*)
" Wow, I had such a bad experience at Jack in the Box recently. It was late at night and they were out of almost everything I wanted. After waiting in a long line, they informed me that the fry machine was broken. I ended up just getting a milkshake, which was fine. The customer service was lacking and overall I left feeling really unsatisfied. Can't believe I wasted my time. " (*Curated Review*)
" Disappointed. The last few times I've visited, the food hasn't matched up to the quality I once enjoyed. The burgers are not as juicy, and the fries seem stale. Additionally, the service during peak hours is frustratingly slow. I wish they would look into improving the kitchen staff and training more employees to handle the rush. " (*Curated Review*)
" The service here was clearly lacking. I visited during a rush hour, and it took far too long to get my food. But when I finally did, the burgers were cold and soggy! I do appreciate their late-night hours, but the management needs to do something about their staffing and wait times because it’s unacceptable. " (*Curated Review*)
Archived Reviews (1190)
" I was really craving a late-night snack, so I decided to hit up Jack in the Box. I ordered the spicy chicken sandwich and curly fries. To my surprise, the sandwich was quite tasty and had the right amount of spice. However, the service was disheartening. The staff seemed overwhelmed and uninterested, which took away from the experience. Overall, decent food but poor service. " (*Curated Review*)
" I visited Jack in the Box expecting a quick meal during a lunch break but was met with long lines and not-so-friendly staff. My burger was decent but lacked the flavor I was expecting. The fries were just alright, and not worth the price. Unfortunately, the overall experience fell flat and I do not think I will return. " (*Curated Review*)
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