Bonchon Parsippany
Restaurant
$$
3.6
(449)
Bonchon Parsippany has consistently received poor reviews primarily due to its lack of food authenticity and subpar service. Many customers reported issues with takeout orders, long wait times, and food quality that did not meet expectations. While Bonchon is known for its crispy, flavorful chicken, diners here often commented that the items tasted different or less authentic compared to other locations.
Open until 9:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (973) 227-0767
Address: 57 New Rd, Parsippany, NJ 07054, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Visited on a weekday afternoon. The atmosphere was dull; there was hardly any music and the staff seemed overwhelmed. I ordered the wings and they came out without the usual soy garlic sauce. I mentioned it, and the staff response was apathetic, saying that they were currently out. What’s the point of going to a place famous for their chicken if they can’t even serve it right? I’d suggest going to a different location if you want the real Bonchon experience. " (*Curated Review*)
" After hearing glowing reviews about Bonchon, I expected to be wowed. Unfortunately, I was met with rubbery chicken that didn’t taste anything like the Korean fried chicken I know and love. Even the side dishes were disappointing, especially the fries, which were soggy. The service didn’t help either; I waited nearly 40 minutes for my order. I don’t think I can justify a return trip to this location when other nearby Asian restaurants do it much better. " (*Curated Review*)
" I visited this branch with family hoping to introduce them to my favorite Korean fried chicken. The excited mood turned to disappointment when we were served bland, overcooked chicken. The skin was soggy instead of crispy, and we waited way too long for our food. To make matters worse, they forgot some of our sides. It was a frustrating experience, and I left feeling embarrassed for recommending the place. " (*Curated Review*)
" I do not recommend this location of Bonchon. I ordered the garlic soy chicken expecting that classic taste, but what I got instead was sad and dry chicken pieces that tasted old. The service was slow, making the experience even worse. The only plus was the cleanliness of the restaurant, but even that wasn’t enough to redeem the meal. I have decided never to return. " (*Curated Review*)
" To make a long story short, this has not been a positive experience for me or my friends. The chicken was lacking the depth of flavor I associate with authentic Korean fried chicken. The texture was off too - it was not crispy, which is a big letdown! The service was also quite slow and inattentive. I really hope they can turn things around because I genuinely want to support this place, but it’ll take a lot of effort! " (*Curated Review*)
Archived Reviews (361)
" Long wait times and mediocre food are not what I expect from a brand like Bonchon. My friend and I were excited to try the wings but were met with dried-out pieces that didn't taste freshly made. The service was poor, and there was little effort put forth by the staff to correct the mistakes made in my order. I'm disappointed and won’t be coming back. " (*Curated Review*)
" I tried Bonchon after hearing its reputation, but I left feeling disappointed and unsatisfied. The wings were dry, while the kimchi was bland. I expected authentic Korean flavors, but the food lacked that depth. The service was inattentive, making for an overall frustrating experience. I wouldn’t recommend this location to anyone. " (*Curated Review*)
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