Panda Express
Chinese Restaurant
$
3.4
(350)
The restaurant has struggled with food freshness and service quality, leading to disappointing customer experiences. Many reviews emphasize the lack of authenticity and the frustration with portion sizes and availability of popular items.
Restaurant website: Website
Phone number: (469) 490-1728
Address: 601 W Princeton Dr, Princeton, TX 75407, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I have visited Panda Express numerous times, but my last experience was absolutely the worst. I ordered online to avoid wait times, but when I arrived, my food was not even prepared. I waited over 15 minutes past my pickup time only to find out they ‘forgot’ to make my order. After finally receiving my food, it was cold, stale, and poorly portioned. I placed a complaint with the manager, but they merely apologized and did nothing to rectify the situation. I won’t be back anytime soon. " (*Curated Review*)
" Disappointing doesn’t even begin to cover my last visit. I ordered sweet and sour chicken among other entrees. The food tasted like it sat out too long and did not have that fresh flavor I associate with Panda Express. The wait for my food was also unusually long. There were several customers who were complaining about their orders. I left feeling unsatisfied and regretting my choice to come here. " (*Curated Review*)
" This Panda Express can be hit or miss, but my last visit was fantastic. The orange chicken was cooked to perfection, and I could see it was freshly made. The staff greeted me with smiles and made sure my meal was just right. It’s nice to see them take pride in their work. If they can maintain this standard, I will be a regular! " (*Curated Review*)
" This Panda Express location often gets a bad rap, but I have had some really great experiences as well. A week ago, I tried and watched the staff work swiftly to get orders out, which I appreciated. They provided a constant flow of freshly cooked food, which was exciting to see. My favorite dish, the honey sesame chicken, was available and tasted delightful. The staff was friendly and accommodating, which is always a plus! " (*Curated Review*)
" My overall experience today was quite enjoyable. I found the staff to be friendly, and my meal was fresh and hot. I ordered a bowl with teriyaki chicken and fried rice, and it tasted delightful. I noticed that they pay attention to presentation as well, which is a nice touch. I would recommend this location to others looking for a quick and tasty meal. " (*Curated Review*)
Archived Reviews (282)
" My family decided to try this Panda Express for a quick dinner, and we were disappointed with our experience. The food came out very slow, and when we finally received it, a couple of items were incorrect. The sweet and sour chicken was too sweet, lacking balance, and my plate had very little chicken overall. I appreciate the effort the staff put in, but this location really needs to improve its quality and service. " (*Curated Review*)
" As someone who usually enjoys Panda Express, I feel let down by this location. The last two times I visited, the service was excessively slow. It took nearly 30 minutes to get my food, and they even got my order mixed up. This is disheartening because, when they do serve well-prepared food, it’s quite good. However, the inconsistency in service keeps me from wanting to come back too frequently. " (*Curated Review*)
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