Taco Bell
Fast Food Restaurant
$
3.1
(1034)
This Taco Bell location struggles with both food authenticity and quality of service, leading to a consistently poor customer experience. Many customers express frustration over inaccuracies in orders and an unwelcoming atmosphere, indicating a severe decline in what should be a reliable fast-food option.
Restaurant website: Website
Phone number: (618) 239-6244
Address: 15 S 59th St, Belleville, IL 62223, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This location has consistently disappointed me over the last few months. Each time I've ordered, items are missing or incorrect. On my last visit, I was given a regular taco when I specifically ordered a spicy one. I have not received any apologies or clarifications from the staff, and their attitude seems indifferent. It genuinely feels like they don't care about their customers. I wouldn’t recommend this place to anyone. " (*Curated Review*)
" If I could give zero stars, I would. The staff seemed uninterested in serving customers and made it apparent through their body language. My food was cold when I got it, and when I asked for fresh items, they acted as if I was inconveniencing them. This location is the definition of poor service. " (*Curated Review*)
" My experience was unfortunately not great. It started with a long wait time in line before the staff even acknowledged my presence. When I finally got to order, half of what I requested was unavailable! I eventually settled for a soft taco, but when it arrived, I must say it was cold and underwhelming. It's disappointing to see a brand I loved lose its touch. I won't be returning due to this experience. " (*Curated Review*)
" I don't understand how this location remains open with all the complaints. My visit felt rushed and unorganized. I was served cold food and what appeared to be the wrong order entirely. I expressed dissatisfaction to the staff, only to be met with dismissive attitudes. I wouldn’t recommend it to anyone looking for quality or decent service. " (*Curated Review*)
" I love Taco Bell, but this place gives the brand a bad name. My last order was wrong and cold, and the staff acted like I was a bother when I tried to fix it. It should not be this complicated to order a simple meal. It’s just really disheartening to see such declining standards at a once reliable fast food joint. " (*Curated Review*)
Archived Reviews (829)
" The food I received was hardly worth the price paid. My nachos were cold and soggy, and the staff looked overwhelmed. They kept saying the kitchen was running low on supplies, which is unacceptable for a fast-food establishment. Overall, I would think twice before returning, especially when there are plenty of alternatives. " (*Curated Review*)
" I used to love Taco Bell, but this particular location has gone downhill. My burrito was barely filled, and the drive-thru took an eternity! They were out of half the items on the menu, including the one I wanted, without any indication of what was available. The staff were not friendly either. This has made me consider visiting other fast-food places from now on. " (*Curated Review*)
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