El Pollo Loco
Mexican Restaurant
$
4.2
(491)
El Pollo Loco is praised for its tasty offerings, particularly the chicken and sides. The authenticity of the food generally aligns with expectations for a casual Mexican dining experience, although there are instances of inconsistency in quality. Customers have highlighted both the welcoming atmosphere and the attentive service, but concerns about food freshness and portion sizes have been noted periodically.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (626) 967-6450
Address: 106 S Grand Ave, Covina, CA 91724, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I had the pleasure of dining at El Pollo Loco last weekend, and it was exceptional! The chicken was superbly marinated, and the tacos were packed with flavor. The staff was attentive without being intrusive, and the place had a great vibe overall. I even tried their new dessert item, and it was a delightful surprise that I recommend everyone try! " (*Curated Review*)
" I've been a fan of El Pollo Loco for years, and I can say this location is one of the best! The grilled chicken is phenomenal – juicy and perfectly seasoned. The service was prompt, and the team made sure my order was accurate. The best part? The fresh pico de gallo that they serve on the side. The restaurant felt clean and had a pleasant buzz. Will definitely be back for more! " (*Curated Review*)
" I had a less than optimal experience the last time I went to El Pollo Loco. The food was lukewarm, and I felt rushed by the staff even though it was not busy. I ordered a chicken burrito, which lacked flavor compared to previous visits. The atmosphere is typically nice, but this specific experience left me disappointed. I hope they can improve next time. " (*Curated Review*)
" My daughters and I decided to visit El Pollo Loco on a busy Saturday evening. While the service was fast and the food was decent, there were a few hiccups. We ordered the chicken bowls, but one of them was missing some toppings. The seating was a bit cramped, and it was hard to find a place to sit during peak hours. Nevertheless, we enjoyed the food, and I liked the variety of sides. I would recommend going during less busy times. " (*Curated Review*)
" El Pollo Loco continues to be my go-to for flavorful grilled chicken. This branch is great because of the consistently great service and fresh ingredients. The only downside was that the drive-thru was quite busy my last visit, but they handled it well. Can't wait to go back for their chicken avocado salad! " (*Curated Review*)
Archived Reviews (394)
" Unfortunately, my last visit to El Pollo Loco was disappointing. I ordered a burrito, and it was soggy and bland. The staff seemed overwhelmed and forgot one of my sides. Although the restaurant was clean and inviting, the quality of the food didn't meet my expectations this time. I'll think hard before returning. " (*Curated Review*)
" El Pollo Loco never disappoints! I usually order the chicken bowl, and I absolutely love how fresh everything tastes. Plus, they have a salsa bar which is a great addition! Recently, I went during lunch hour, and even though it was busy, my order was correct and came out fast! " (*Curated Review*)
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