Taco Bell
Fast Food Restaurant
3.2
(77)
Taco Bell's Waterville location has received mixed reviews, with many customers expressing disappointment in the authenticity of the food offered. While some highlight the cleanliness and good service from individual staff members, numerous complaints regarding incorrect orders and mediocre service persist, leading to a low overall experience satisfaction.
Restaurant website: Website
Phone number: (419) 441-5050
Address: 6521 Hutchinson Dr, Waterville, OH 43566, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" As a fan of Taco Bell, I was thrilled when they opened this location. Unfortunately, I left dissatisfied on multiple occasions. The food feels pre-packaged and lacks that fresh, authentic flavor I associate with the brand. One evening, I got a taco that was just sad-looking and barely filled. The environment itself is okay, but it doesn’t warrant the multiple errors with the food. I hope they can turnaround; otherwise, I will avoid this location in the future. " (*Curated Review*)
" Absolutely atrocious service at this Taco Bell. I had an order placed for a simple meal of two tacos and a burrito. After waiting 30 minutes, I was told they were out of some ingredients and would not be able to fulfill my order. I ended up just leaving—such a waste of time! It seems like management here needs to seriously rework their staffing and inventory systems. I can't imagine recommending this place anytime soon unless drastic changes happen. " (*Curated Review*)
" Taco Bell has always been my guilty pleasure, but this location has been a disappointment. I ordered a variety of items, and only some made the cut for quality. For instance, my burrito was perfect, but the tacos—oh boy! They were soggy and barely held together. The staff was polite, but it just seems like there's either poor training or mismanagement going on. They need to work harder on food consistency! " (*Curated Review*)
" I'm a long-time Taco Bell fan, and when I heard about the new location, I was excited. Sadly, my initial caution proved accurate. The first time I went, they were out of a lot of items and the food I received was cold. I don’t understand how you can have empty stations for taco ingredients at lunchtime?! I'll give it another shot in a few weeks hoping they sort out the kinks, but I can’t recommend it now. " (*Curated Review*)
" I must say, my visits to this Taco Bell have been inconsistent. Some workers are friendly and attentive, but the food quality just doesn't meet expectations. The last time I went, I had to send back my burrito because it was practically falling apart. Still, I appreciate the cleanliness of the restaurant compared to others. I wish they’d focus more on serving quality food and less on speed. Also, it would help if they could offer breakfast again since that was a favorite of mine. " (*Curated Review*)
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