Taco Bell
Fast Food Restaurant
$
2.9
(557)
This location of Taco Bell receives overwhelmingly negative reviews, with many customers citing poor service and a lack of authenticity in the food served. While a few positive remarks were made about the food being correct in rare occurrences, the majority of feedback is focused on long wait times, wrong orders, and undercooked or cold food. Customers express disappointment in the overall experience, highlighting that the restaurant has fundamental issues that seem ingrained.
Closed · opens 9:00 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (978) 372-4174
Address: 280 Main St, Haverhill, MA 01830, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I've been to many Taco Bells, but this one is the worst! They never have anything in stock and they're often out of basic ingredients like beef! How ridiculous is that? Last time I was there, I wanted to order a crunchy taco and they said they were out of... tacos! How does that even happen? The wait was long, the staff seemed annoyed, and the whole experience left me feeling irritated. Never going back! " (*Curated Review*)
" Went through the drive-thru at Taco Bell, and the experience was terrible! It took forever just for someone to come to the speaker. When they finally did answer, there was no greeting at all. After placing my order, I was told to pull up and wait for my food, which I was okay with but ended up waiting for 30 minutes! When I finally got the food, it was not only cold but also missing items. I understand they might be busy, but they should know how to manage customer service better. " (*Curated Review*)
" Awful experience at Taco Bell! I had to wait forever for a simple order. By the time I got my food, I had lost my appetite. My chicken soft taco was dry and had hardly any chicken in it. The service was unfriendly and unhelpful—I felt like I was bothering them by trying to get my order right. This restaurant has serious issues; I wouldn't recommend it to anyone looking for a meal unless you're desperate. " (*Curated Review*)
" Nothing about my visit to Taco Bell was right. The drive-thru line was out the door and I could see the staff were hardly moving. After waiting 30 minutes, I finally got to the window and my order was incorrect. Instead of getting any assistance, the manager just shrugged and told me they were busy. Totally unacceptable! " (*Curated Review*)
" What a nightmare! The manager at this location needs to be fired. My family and I waited over an hour for burgers that were too burnt to eat! I requested a refund, but the manager treated me with such disdain, saying it was not their fault. How is it possible to run out of meat at a fast-food joint? We're done with Taco Bell! Go to the KFC next door instead; luckily, they still have food! " (*Curated Review*)
Archived Reviews (447)
" My experience at Taco Bell was simply awful. I waited for over 45 minutes and ended up with a wrong order. I asked for tacos, and they gave me a burrito, which made my kids really upset. The customers behind me were complaining too, and some even left without ordering. I don’t understand how hard it is to get an order right. This is not the first time I've faced such issues at this location. It's disappointing, and I doubt I'll be back anytime soon. " (*Curated Review*)
" We ordered tacos and waited well over 30 minutes to receive our food. When we got it, it was all wrong. I was very disappointed. The staff appeared to be working, but it was a hot mess in there. The order system clearly needs a lot of improvement. I left feeling frustrated without my food! They really need to do better here. " (*Curated Review*)
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