El Pollo Loco
Mexican Restaurant
$
3.8
(495)
El Pollo Loco is known for its grilled chicken, which customers appreciate for its flavor and tenderness. Although some patrons have raised concerns about the authenticity of its offerings, others appreciate the fast-casual setup that combines convenience and quality. Service quality can vary, and while many reviews highlight excellent customer interactions, some instances of inadequate service have also been noted. Overall, it's a favored spot for those looking for quick, satisfying meals.
Open until 10:30 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (925) 803-9470
Address: 3898 Fallon Rd, Dublin, CA 94568, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I have to say, being a regular customer, I always appreciate the consistency at El Pollo Loco. The chicken is regularly grilled just right, and I love the salsas they offer. Although the staff can be a bit distracted at times, the value for money always brings me back for more. " (*Curated Review*)
" Why is El Pollo Loco so successful? Because the flavor speaks for itself! I love their nachos and salsa; they never disappoint. However, service can be hit or miss. Today, it was painfully slow despite a very small crowd. I still recommend the food, just be prepared for possible delays when ordering. " (*Curated Review*)
" This restaurant has great potential. The food is flavorful, especially the grilled chicken, but several times I have experienced long wait times. The restaurant seems to be under-staffed based on my observations. When it's busy, they can't handle the orders promptly. I'd recommend going at quieter times. " (*Curated Review*)
" I ordered the chicken salad during my lunch break. Fresh and delicious! The employee that served me was very polite and helpful. There were a few hectic moments as it was busy, but the staff remained calm and professional. This is my go-to lunch spot when I want something quick and tasty! " (*Curated Review*)
" I had a poor experience at this location! It was super crowded, and it took forever to get anyone's attention. Once I finally ordered, the food was bland and not hot. I couldn't believe the lack of quality control. Completely underwhelmed and won't be returning to this branch again. I expected so much more from El Pollo Loco! " (*Curated Review*)
Archived Reviews (398)
" Charming little location! The food was flavorful, especially the grilled chicken, but the wait time was longer than I anticipated. It was quite busy, though. The staff did a great job handling everything, just need to speed it up a bit. Would definitely recommend if you're okay with a wait. " (*Curated Review*)
" Honestly, I was surprised by how good the food was! I ordered the chicken burrito and could taste the fresh ingredients. Our server was really attentive, checking in on us every few minutes. The atmosphere is upbeat, perfect for a family outing. The only downside was that the hot salsa was a bit too spicy for me, but I love the kick! " (*Curated Review*)
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