El Pollo Loco

Mexican Restaurant $ 4.0Google (1112)


This restaurant showcases a variety of chicken dishes that many customers find satisfying, with a focus on authentic flavors. Though service can sometimes be hit-or-miss, the overall dining experience remains pleasant, especially for those seeking healthier fast food options.

Overall:

4.0

(901 reviews)

Authenticity:

4.1

Atmosphere:

3.8

Service:

3.8


Open until 10:00 PM

Hours from Google · may not reflect holidays or recent changes

Restaurant website: Website

Phone number: (480) 545-8888

Address: 4091 S Gilbert Rd, Gilbert, AZ 85297, USAOpen in Google Maps

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 9:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" My family loves El Pollo Loco! The chicken has that delicious flavor that you can't get anywhere else. We usually get the family pack and there’s always enough food for everyone without breaking the bank. The restaurant feels clean and inviting, and the service is generally good. My only complaint is that sometimes the rice turns out a bit crunchy—maybe they need to check the cooking times a little better for consistency. Overall, a great dining option. " (*Curated Review*)

" Fell in love with the pollo after my best friend recommended this joint to me. The grilled chicken has that lovely char flavor that only comes from true fire grilling, and the employees are delightful. I’m not saying it’s perfect; sometimes the chicken can be on the drier side, and this location is always buzzing with customers. Just means they’re doing something right! A true gem in the realm of fast food. Can't wait to return! " (*Curated Review*)

" I absolutely love El Pollo Loco! Their fire-grilled chicken is simply unbeatable. I make it a point to visit at least once a week. The portions are just right, and I always leave feeling satisfied. You can't beat their prices for the quality you receive. The staff at this location are always friendly and go out of their way to make sure everything is perfect. My only wish is that they'd bring back the self-serve salsa bar; having to ask for everything slows things down a bit when it's busy. Still, highly recommend this place if you want delicious Mexican-style chicken! " (*Curated Review*)

" I was excited to try El Pollo Loco for the first time after hearing great things. I ordered the chicken burrito, but it wasn’t the delight I was hoping for. The chicken tasted good, but the burrito was too cramped with filler ingredients and got a bit soggy. The atmosphere was friendly, and the staff were polite, but I think I’ll stick to their chicken plate next time. I see why they have such loyal customers! Will return with different expectations. " (*Curated Review*)

" Consistent quality and pretty darn good fast food! El Pollo Loco always delivers when it comes to flavorful grilled chicken. The sides are okay, not out of this world, but decent enough to complement the main dish. Friendly staff who greet you at the entrance—that's always a plus! I appreciate that it's not like the typical greasy fast food. I can always rely on them to get my order right. They have earned a loyal customer in me! " (*Curated Review*)

Archived Reviews (891)

" First time at El Pollo Loco, and I was impressed! The chicken was marinated and had that smoky flavor that you crave. Unfortunately, the sides were not up to par; the rice felt dry, and the beans were lacking seasoning. The vibe was typical fast-food but bright and clean nonetheless. I’d definitely return for the chicken alone, but they need to step up the side dishes to keep everything on point. A fun, casual dining spot with potential! " (*Curated Review*)

" I have gone here several times, and each time, I find the chicken to be either perfect or terribly overcooked. My last visit topped it off with dry, flavorless chicken. It’s disappointing because when it’s done right, it’s exquisite! The service was alright, but I could feel the rush as they tried to serve everyone quickly. I think if they just focused a bit more on quality versus speed at peak times, it would make such a difference. Next time, I might try another location to see if there's a difference in consistency. " (*Curated Review*)

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