Vapiano

Italian Restaurant $$ 4.5 (5121)


Vapiano offers a casual dining experience with a variety of pasta, pizza, and salad options. Despite being part of a franchise, some customers noted less authenticity compared to their experiences in Europe. However, the warm atmosphere and friendly service make it a favorable choice for a quick meal.

Overall:

4.1

(4108 reviews)

Authenticity:

3.6

Atmosphere:

4.0

Service:

3.9


Restaurant website: Website

Phone number: 55 9135 7093

Address: en el 3er nivel de Plaza Carso, C. Lago Zurich 219-245, Granada, Miguel Hidalgo, 11529 Del. Miguel Hidalgo, CDMX, Mexico

Opening hours

Monday: 9:00 AM – 10:00 PM
Tuesday: 9:00 AM – 10:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 9:00 AM – 10:00 PM
Sunday: 9:00 AM – 9:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Reservable

Offerings

  • Lunch
  • Dinner
  • Beer
  • Wine
  • Cocktails
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" When you think fast casual Italian, Vapiano comes to mind. I enjoyed my experience, particularly the ability to watch my food being made. My ravioli was fresh, but perhaps lacked the richness of flavor I was looking for. The atmosphere was buzzworthy, making it a good locale for a quick bite with friends. However, they need to refine their flavors to be competitive with authentic Italian eateries. " (*Curated Review*)

" After hearing mixed reviews, I decided to check out Vapiano for myself. The setup is quite unique with the self-service aspect. I ordered a pesto pasta, but it was somewhat bland and lacked that vibrant flavor I expected from authentic Italian cuisine. The atmosphere was nice, but I felt the service could be improved as my order took longer than anticipated. It may be worth another try, but I’ll definitely explore other options next time. " (*Curated Review*)

" The decor is lovely, and our server was friendly, but that's where the positives end. I had high expectations for the margherita pizza, but it was far from the classic Neapolitan style. The crust was chewy and sauce lacked zing. I can appreciate the effort in making it fresh, but unfortunately, it doesn't measure up to what I consider true Italian culinary standards. Overall, it felt more about fast dining than enjoying a meal, and I wouldn’t recommend it for true Italian cuisine lovers. " (*Curated Review*)

" As a frequent traveler to Italy, I was excited to try Vapiano. Sadly, it fell short. The lasagna was more like meat soup than a traditional dish. My friend had a pizza which he also found disappointing due to the soggy crust. While the setup is unique and fun, the food quality definitely needs to be raised to match the vibe. I can't say I will return. " (*Curated Review*)

" The staff at Vapiano was friendly, but the service was slow on a busy evening. We experienced long wait times for our food, which was frustrating. The food came out alright, but it left me feeling indifferent. It's clear they prioritize speed, but they should not compromise on flavor. The place has potential; perhaps just need to refine the kitchen timing and seasoning. " (*Curated Review*)

Archived Reviews (4098)

" I visited Vapiano expecting an authentic Italian experience like I had in Europe, but I was a bit disappointed. The pizza was not cooked well, and the pasta was overcooked. However, I must commend the friendly staff who tried their best despite the chaos. The restaurant had a modern vibe, but cleanliness was a concern. It might work for a quick meal, but it didn't meet my expectations. " (*Curated Review*)

" I enjoyed my experience at Vapiano! The self-service concept is fun, and I liked the ability to mix and match different toppings. However, my pizza didn’t quite meet my expectations as it was a bit soggy. The atmosphere was great for a group outing, and the staff was accommodating. Overall, it's a decent place for a casual Italian meal, just don’t expect upscale dining. " (*Curated Review*)

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