Pizza Restaurant
$
4.1
(904)
Unclaimed
Big Joe's Pizzeria is known for its authentic pizza flavors reminiscent of New York-style slices. Some customers express satisfaction with the food's quality, particularly the pepperoni pizza and chicken options. However, mixed experiences with service have led to frustrations for many patrons.
Open until 9:30 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (973) 375-8224
Address: 1280 Springfield Ave, Irvington, NJ 07111, USA
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Today was my first visit to Big Joe's. The food was great and I thoroughly enjoyed their chicken parmesan. Despite the positive aspects of food quality, the rude phone service made placing an order uncomfortable. If they were to work on their customer relations, this could easily become a favorite pizza joint for me. The prices are good, the portions decent, and the flavors were enjoyable. I wouldn’t mind visiting again but I will brace myself for lackluster service. " (*Curated Review*)
" I visited Big Joe's after hearing a local buzz about their great pizza. While the pizza itself captured that New York essence, the service during the ordering phase was frustrating. The tone of the staff felt dismissive and their attitude was far from welcoming. If you can look past the service, their pizza is definitely worth a trip, but for those of us who hope for a warm welcome along with great food, it’s a little disheartening. I wish they would fix that because a good experience would have made the pizza taste even better! " (*Curated Review*)
" I’ve been going to Big Joe’s for years, and their pizzas have always brought me joy. Recently, I opted for a BBQ chicken slice – it was fantastically flavorful! The topping portions were generous and the crust had the right amount of crunch. However, the service can be a real stumbling block; the last time I called, the staff seemed rushed and dismissive. If you can overlook the snappy attitudes when placing orders, the food makes it all worthwhile. Just be sure to grab your pizza and enjoy it somewhere else! As for me, I’ll be back just for the food alone. " (*Curated Review*)
" I pop into Big Joe's usually every month, and I've never been let down by their pizza! However, the service could certainly see some improvement. Often, the woman who takes orders can be extremely curt. Regardless, I don't hesitate to recommend their pepperoni pizza to anyone looking for quality flavors that transport you straight to New York City. Good eats will always drag me back, even if the service isn’t always the most pleasant experience. " (*Curated Review*)
" Even though I love the pizza from Big Joe's, I really wish they would improve their customer service. Almost every time I call, the staff is unfriendly and struggles to take my order correctly. I've witnessed food being made without gloves after handling cash, which is a huge red flag in terms of cleanliness. If they improve on these fronts, I’d definitely feel more comfortable relaxing with my meal on-site! However, the pizza? Always a solid choice! You can't go wrong with the pepperoni and buffalo chicken. " (*Curated Review*)
" This place has been in our community forever, and I finally got around to giving it a try after hearing friends rave about it. The pizza was indeed solid, with a perfect combo of sauce and toppings. Sadly though, the experience was tainted by a rude staff member. It feels wrong to be treated poorly while trying to enjoy a meal from a place with such a good reputation. It’s worth the pizza, but be prepared that the phone staff might not match the inviting flavors! Definitely can be better! " (*Curated Review*)
" At Big Joe's, the pepperoni pizza truly lives up to its reputation! The number of toppings they throw on each slice is impressive and every flavor just bursts in your mouth. Unfortunately, I can’t say the same for their phone service. When I called in my order, the lady kept interrupting me and made me feel like my inquiry was an inconvenience. Overall, I still appreciated the food enough to give it a strong rating, but I hope they can work on creating a more customer-friendly environment, as that could really elevate the experience. " (*Curated Review*)
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