Taco Bell

Fast Food Restaurant $ 3.6 (651)


Taco Bell at this location has received a lot of negative feedback regarding their food quality, consistency, and service. Many customers have noted issues with stale food, incorrect orders, and overall unappetizing meals, indicating that the food lacked authenticity and was uninspired.

Overall:

1.5

(532 reviews)

Authenticity:

1.0

Atmosphere:

2.0

Service:

1.5


Restaurant website: Website

Phone number: (618) 937-2331

Address: 832 Factory Outlet Blvd, West Frankfort, IL 62896, USA

Opening hours

Monday: 9:00 AM – 2:00 AM
Tuesday: 9:00 AM – 2:00 AM
Wednesday: 9:00 AM – 2:00 AM
Thursday: 9:00 AM – 2:00 AM
Friday: 9:00 AM – 2:00 AM
Saturday: 9:00 AM – 2:00 AM
Sunday: 9:00 AM – 2:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Restroom

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" The only good thing I can say is that I like the late hours. Beyond that? My experience has been terrible. Super long wait times, incorrectly filled orders, and food that tasted like it had been sitting out far too long. I wish I could recommend them, but it’s just not worth it. " (*Curated Review*)

" Nothing about this Taco Bell impressed me. Food was cold, and my order was incorrect. I don't understand how a fast-food establishment can mess up someone’s order so badly. If things don't improve soon, I don't see a future for this location. " (*Curated Review*)

" Every visit is an adventure at this Taco Bell, but not a good one. I always leave feeling unsatisfied because the food never meets expectations. Considering how easy it should be to get a taco right, it makes it even more frustrating. I'm convinced they must prioritize quantity over quality. " (*Curated Review*)

" I’m not picky, but even I have limits. My last visit was quite dismal; the food was stale, and it seems like the staff doesn’t care about accuracy at all. I’ve tried talking to the manager about this in passing, but she just brushed it off. I won’t be returning in a hurry. " (*Curated Review*)

" I always liked stopping by Taco Bell after a late-night event, but this time was just awful. The drive-thru took forever, and when I finally got my order, half of it was wrong. The crunchwrap supreme I got was soggy, and the nachos were stale. I honestly think they don’t care about food quality at all. It's disappointing to see something I loved turn into this. Save your money; it’s not worth it. " (*Curated Review*)

Archived Reviews (522)

" Simply put, I will never eat here again unless things change drastically. The food is consistently served cold, orders are wrong, and the staff's attitude leaves much to be desired. Save yourself the trouble. " (*Curated Review*)

" I came in expecting the usual fast-food experience, but I found the food undercooked and unappetizing. The staff seemed overwhelmed and poorly trained. I won’t be returning here. " (*Curated Review*)

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