El Pollo Loco
Mexican Restaurant
$
4.1
(986)
El Pollo Loco offers a casual dining experience with a focus on grilled chicken dishes, which many customers appreciate for their flavor and healthiness. However, inconsistencies in portion sizes and authenticity of some menu items have been noted. Service experiences vary, indicating room for improvement in customer engagement.
Closed · opens 10:00 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (909) 777-0045
Address: 1090 S Mt Vernon Ave, Colton, CA 92324, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I love being a loyal customer of El Pollo Loco! The grilled chicken has such a good flavor, and their sides complement it beautifully. The kids love the tacos, and I often order a salad for myself. This location is always clean, and the staff are friendly. I appreciate the healthy options available! " (*Curated Review*)
" El Pollo Loco has been my go-to spot for a quick meal! The grilled chicken burrito is always satisfying, packed with flavors and made fresh. The service is usually quick, but I had a bad experience once when they messed up my order. Despite that, the food quality is consistently good. I love their salsa options too! " (*Curated Review*)
" I always rely on El Pollo Loco when I'm craving something quick but healthier. The grilled chicken bowls are my favorite, and the flavor is always consistent. I've had minor issues with order accuracy in the past, but the staff is always willing to help rectify any mistakes. Definitely recommend it for a quick meal! " (*Curated Review*)
" Very satisfied with my lunch order! The chicken nachos were cheesy and loaded with toppings. The staff was very accommodating and friendly. I enjoyed sitting inside, as the ambiance was lively. The only thing I would change is to have more options on the salsa bar, but that’s a minor detail. I will be back soon! " (*Curated Review*)
" The experience at El Pollo Loco can be hit or miss. I love the flame-grilled taste of the chicken, but sometimes the portions are really lacking. A friend ordered a salad and received just a handful of greens for such a high price! The staff were friendly but need a little more training on portions. " (*Curated Review*)
Archived Reviews (790)
" The staff here are usually friendly, and the establishment is quite clean. However, I had an experience where my order was incorrect, and when I brought it up, the staff acted indifferent. The chicken is usually great, but lately, the rice has been a bit dry. I really wanted to love this place, but some improvements are definitely needed. " (*Curated Review*)
" Fantastic food and service! My husband and I enjoyed a nice dinner here last weekend. The chicken was perfectly cooked, and the sides complemented it well. The ambiance is lovely for a casual dinner. Very pleased with my experience, and will definitely be returning. " (*Curated Review*)
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