El Pollo Loco
Mexican Restaurant
$
4.0
(1496)
El Pollo Loco provides a vibrant atmosphere featuring grilled chicken with authentic Mexican flavors. Many customers enjoy the well-seasoned dishes and appreciate the dining experience, although concerns about dryness in chicken and portion sizes have been noted. Service quality tends to be variable, with some praising the staff's friendliness while others mention inconsistent execution.
Restaurant website: Website
Phone number: (713) 668-6428
Address: 5321 S Rice Ave, Houston, TX 77081, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" El Pollo Loco always impresses me with the freshness of the food! I often go for the half chicken meal, and it's full of flavor, especially complemented by the sides of rice and beans. The ambiance is lively, and I enjoy picking different salsas from the bar to go with my meal. The service has been consistently good, but there are times when it gets busy and the wait stretches a bit longer. Regardless, it's well worth the wait for the delicious chicken! " (*Curated Review*)
" This establishment has a reputation for fast service, and they certainly lived up to it on my visit! I ordered the chicken taco plate, and while the flavors were decent, the chicken itself was quite dry, which was disappointing. I witnessed other customers having similar complaints. There’s potential here, especially if they address quality control, but I’m unsure if I can establish a habit of dining here regularly. " (*Curated Review*)
" On my recent visit to El Pollo Loco, I experienced superb service but unfortunately, the food did not meet expectations this time. The burrito I ordered had very little meat and was mostly rice. That being said, the flavor was decent, but I wouldn't consider it a good value for my money. The restaurant’s ambiance is nice, making this dilemma even more frustrating because I want to enjoy the food as much as the atmosphere. " (*Curated Review*)
" I’ve been coming to El Pollo Loco for years now. Despite the ups and downs with their food quality, I keep returning because I love their grilled chicken! Their flamethrower burrito is a favorite of mine, packed with flavor. The staff is generally friendly, but there are days when the service is clearly overwhelmed. I do appreciate the consistent commitment to cleanliness in the restaurant, which is always a plus! " (*Curated Review*)
" I just had my first experience at El Pollo Loco, and I was pleasantly surprised! The chicken was incredibly juicy and flavorful, perfectly seasoned with a smokey touch that made every bite enjoyable. The service was quick, despite the place being busy, and the staff were friendly. I appreciate the cleanliness of the dining area as well. Overall, I would definitely come back again for more delicious grilled chicken! " (*Curated Review*)
Archived Reviews (1198)
" El Pollo Loco is my go-to when I want flavorful grilled chicken. I ordered the two-piece meal and was not disappointed with the smoky taste. The staff was considerate, checking in to ensure I was satisfied with my meal. The cleanliness was top-notch too, which made my experience even better. I left feeling great and can’t wait to return to enjoy more! " (*Curated Review*)
" El Pollo Loco has become a staple for me and my friends during lunch breaks! The value for the family pack is great, and everyone leaves satisfied. The chicken is always flavorful, though servings can be a little inconsistent. The vibe is lively, which makes for a better dining experience. I'll continue to come back! " (*Curated Review*)
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