Restaurant
$$
3.1
(470)
Bonchon Towson has struggled to maintain the authentic flavors typical of Korean Fried Chicken, with many guests noting undercooked items, lack of flavor, and missing components of their orders. While the service has received mixed reviews, it often appears inconsistent with cleanliness and staff engagement as common pain points.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (410) 862-9388
Address: 813B Goucher Blvd, Towson, MD 21286, USA
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My visit started off promising, as the cashier was warm and welcoming, taking time to explain the menu. However, after placing my order, I waited far too long and when I finally received my meal, it was cold and tasteless. The fries were undercooked, and the chicken just didn’t stack up to what I’ve experienced at other Bonchon locations. It's disheartening, as I really wanted to enjoy a delicious meal. " (*Curated Review*)
" It’s unfortunate to say this, but my experience at Bonchon in Towson was not pleasant. Firstly, the cleanliness of the restaurant was embarrassing. Tables were unkempt, and I had a hard time finding a spot to sit. The chicken was not crispy and had a strange aftertaste. I tried their kimchi, and it was far from what I remember from authentic Korean meals. Overall, I can't recommend it, as I've had way better experiences elsewhere. " (*Curated Review*)
" I’ve tried Bonchon several times, and each visit seems to get worse. One time I ordered the spicy chicken and ended up with a few undercooked pieces. The salad was lackluster, and I felt like they just threw it together. While I appreciate the warm staff, the food quality is what really matters to me. I’m not sure I’ll justify another visit. " (*Curated Review*)
" I ordered a variety of food and was disappointed by the quality. It felt like the chicken was not fresh, and the bulgogi hardly had any flavor. Service was moderately friendly, but it felt like they were just moving on to the next customer too quickly. It’s unfortunate because I was looking for a great place for Korean fried chicken. " (*Curated Review*)
" Bonchon promised so much but delivered so little. The wings I got were burnt and the slickness of grease in the box was alarming. The staff was indifferent, and my overall experience was not enjoyable. " (*Curated Review*)
" My family and I visited Bonchon on a Saturday evening. While the restaurant was not busy, we faced multiple issues with our order. Some items were missing, and the chicken wasn’t cooked thoroughly. The staff seemed overwhelmed, and the overall experience just left us wanting. It’s unfortunate because I had heard great things about their menu. " (*Curated Review*)
" After reading some negative feedback, I went in cautiously and while I found the staff pleasant, the food didn't wow me at all. The chicken strips were standard at best; it didn’t feel fresh. I don’t think I’d want to make this a regular stop. " (*Curated Review*)
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