El Pollo Loco

Mexican Restaurant $ 4.2Google (1214)


El Pollo Loco is widely recognized for its flavorful grilled chicken and offers a menu inspired by Mexican cuisine, making it relatively authentic in its category. However, some customers have expressed dissatisfaction with service inconsistency and food quality issues. Despite these challenges, many patrons appreciate the fresh ingredients used in their dishes.

Overall:

3.8

(983 reviews)

Authenticity:

4.0

Atmosphere:

3.7

Service:

3.6


Open until 11:00 PM

Hours from Google · may not reflect holidays or recent changes

Restaurant website: Website

Phone number: (323) 732-5626

Address: 1545 S Western Ave, Los Angeles, CA 90006, USAOpen in Google Maps

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 11:00 PM
Friday: 10:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" El Pollo Loco's chicken is simply unmatched! The flavors are always present, and I love how it tastes grilled right off the fire. However, my last order had a miscommunication, and they gave my burrito without the extra topping I asked for. If it were not for that, it would have been a perfect meal. " (*Curated Review*)

" Loving the grilled chicken at El Pollo Loco! I can't get enough of their tasty salsas as well. Recently, I enjoyed their family pack, which had plenty to feed us all and made for a fantastic dinner. As always, the staff were friendly and helpful. Highly recommend if you haven't been! " (*Curated Review*)

" My husband and I went for lunch today, and we were very pleased! The service was quick, the food was tasty, and we even enjoyed the environment. The chicken was grilled perfectly and packed with flavor. I would highly recommend this location to anyone. " (*Curated Review*)

" As a frequent visitor, I noticed the quality of food varies significantly. Last week they served me a fantastic chicken bowl, but this time, it was dry. The atmosphere was lively, however, and the staff was overall friendly. I just wish they could maintain that same delicious quality. " (*Curated Review*)

" This location has been a staple in my diet for years, and I’m never disappointed with the grilled chicken. It’s healthy, tasty, and most of all – satisfying. The staff is always friendly, though sometimes they can get overwhelmed during peak hours. But to me, the food makes it worth it! " (*Curated Review*)

Archived Reviews (973)

" I visited El Pollo Loco recently, hoping for a quick bite. While the food was decent and I loved their salsa, the service left a lot to be desired. The staff seemed overwhelmed, and my order took longer to arrive than expected. It's unfortunate because I've always enjoyed their chicken. " (*Curated Review*)

" I am a regular at El Pollo Loco and can say I'm generally satisfied with my experiences. The staff are consistently friendly, and it's usually clean enough. Yet, I wish they would do a better job at managing their inventory; I’ve returned to find favorite items are gone. " (*Curated Review*)

More reviews not shown...

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