Moe's Southwest Grill
Mexican Restaurant
$
3.9
(732)
Moe's Southwest Grill has been facing challenges related to service quality and food authenticity. While some patrons appreciate the flavors, many emphasize the inconsistencies in service, with numerous reports of long wait times and incorrect orders. The atmosphere varies by location, with some noting issues of cleanliness and staff behavior detracting from the overall experience.
Closed · opens tomorrow 10:30 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (315) 446-2421
Address: 3409 Erie Blvd East, Syracuse, NY 13214, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" What a great place for a casual bite! I've lost count of how many times I've been to Moe's recently. We love their fresh ingredients, and the opportunities to customize our plates are always appreciated. However, their cleanliness on busy nights could be improved. Still, we'll be back after all the positive experiences we've had! " (*Curated Review*)
" I was excited to try the new Moe's in town, but I came away disappointed. The ordering process was confusing, and the staff was unhelpful. Upon receiving my order, I found numerous errors. While the taste of the food was decent, it was overshadowed by the lack of proper service. I hope they can improve! " (*Curated Review*)
" Moe's has become a staple for our family! We love the variety, especially on special offer days. The staff is typically friendly, and they do their best to keep things clean. Occasionally, we've had to wait for a table, but their commitment to quality keeps us coming back. I appreciate how they have fresh ingredients! " (*Curated Review*)
" Bland food and not what I expected from a place known for southwestern cuisine. The staff seemed unfocused, and the service was slow. Even some chips tasted stale. I will think twice before returning to Moe's based on this experience. " (*Curated Review*)
" I usually love Moe's, but my experience this time was weird. The burger deal they had was a bit off — I enjoyed it but found it odd that they served it with traditional Mexican condiments. The service was acceptable, but the atmosphere could use some more energy. " (*Curated Review*)
Archived Reviews (587)
" I was thrilled to find a Moe's nearby! I've been a fan for years, and this location did not disappoint. The staff was friendly, and my burrito was filled generously. It felt fresh, and I loved the salsa bar. Definitely worth the stop if you're in the area for a filling meal. " (*Curated Review*)
" Moe's is usually a safe bet, but lately things have been a bit chaotic. I ordered online and arrived promptly, but the food wasn't even ready when I got there, even with a lengthy wait time indicated on my app. It felt like they had no idea what was going on. While the burritos were tasty, I can't shake the feeling of frustration at the service. They need better management; " (*Curated Review*)
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