Jack Chen's Restaurant

Chinese Restaurant $ 3.8 (156)


Jack Chen's Restaurant offers a diverse menu with various Chinese dishes, although customers have noted inconsistencies in food quality and authenticity. While some reviews praise the fresh flavors, others point out a lack of genuine Chinese culinary elements. Many diners appreciate the fast service and generous portions, making it a popular choice among local patrons.

Overall:

4.0

(136 reviews)

Authenticity:

3.7

Atmosphere:

3.2

Service:

3.4


Restaurant website: Website

Phone number: (413) 526-9828

Address: 59 Maple St, East Longmeadow, MA 01028, USA

Opening hours

Monday: 10:30 AM – 10:00 PM
Tuesday: 10:30 AM – 10:00 PM
Wednesday: 10:30 AM – 10:00 PM
Thursday: 10:30 AM – 10:00 PM
Friday: 10:30 AM – 10:30 PM
Saturday: 10:30 AM – 10:30 PM
Sunday: 11:30 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Reservable

Offerings

  • Lunch
  • Dinner
  • Vegetarian Options Available

Amenities

  • Outdoor Seating

Good for

  • Good for Children

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Jack Chen's has always been our family go-to for takeout for years. The last few orders, however, have been hit or miss. The general tso's chicken was excellent, but the fried rice tasted off. We love the friendly service and the homey atmosphere, which generally keeps us coming back despite some inconsistencies. The portions are normally generous, and I can always find something for everyone in my family. " (*Curated Review*)

" Great view for a casual dinner! The service is friendly, and the prices are very reasonable. I had the sweet & sour chicken and was pleasantly surprised at how quick it was prepared. Perfect for a low-key night out or takeout. " (*Curated Review*)

" On my last visit, the food was mediocre, but the service was good. The menu has a nice variety, but I felt like the flavors were toned down compared to what I remember. I might try a different dish next time in hopes of a better experience. " (*Curated Review*)

" I visited this restaurant for the first time and honestly, I wasn't impressed. The food was okay but not very authentic. The orange chicken was sweet, but the batter was too thick. I'll probably try somewhere else next time. " (*Curated Review*)

" A bit disappointed with my recent order. I got the sweet and sour pork, which was overly sweet and the portions seemed smaller than usual. I’ll give them another shot soon, but I can't say I was thrilled this time around. Back to my old favorite dish for next time! " (*Curated Review*)

Archived Reviews (126)

" Really enjoyed my meal here! The staff was attentive, and the food was served hot and fresh. I loved the kung pao chicken—spicy and flavorful. They definitely made my dining experience memorable, and I can't wait to return to try other dishes. " (*Curated Review*)

" I've been a fan of Jack Chen's for years! The food always tastes fresh and the portions are generous. I particularly love their sweet and sour chicken! Last week I ordered via their app and the delivery was quick. Highly recommend for anyone looking for reliable takeout in town. " (*Curated Review*)

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