Mexican Restaurant
$
4.1
(682)
El Pollo Loco is recognized for serving flavorful grilled chicken and a variety of Mexican-inspired dishes, reflecting a commendable level of authenticity. Many customers appreciate the overall food quality, which they find satisfying and consistent, though service can vary, sometimes being less attentive.
Open until 9:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (909) 623-6678
Address: 72 Rio Rancho Rd, Pomona, CA 91766, USA
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Disappointed by my visit. They mixed up my order, and the staff was slow to resolve the issue. I had ordered the double chicken but got a single instead. The food itself was still decent, but the service truly dampened my experience. " (*Curated Review*)
" I was so disappointed with my recent experience. I ordered a chicken salad, and when I got home, I found a hair in it. I don't even know how that happens! I called to address it, but they didn’t seem to care too much. This will definitely make me think twice about returning here. " (*Curated Review*)
" Tried the catering option for a party, and it was fantastic! The chicken was a big hit with everyone. They gave us plenty of sides and sauces, and everything was on time. It was a little pricier than expected, but the quality made up for it. I would recommend this for events. " (*Curated Review*)
" Not sure if it's just this location, but my last couple of visits I've found the food to be less fresh than I recall. The chicken seemed overcooked and unappealing. I love El Pollo Loco, but this store needs to step it up! " (*Curated Review*)
" The last time I visited, they forgot part of my order. I was expecting some extra napkins and salsa, but noticed upon getting home that they didn’t include any. This has happened before, which is a bit frustrating. I enjoy the food here; I just wish they'd pay more attention to orders. " (*Curated Review*)
" The chicken tacos were okay; nothing memorable. The service was average as it took some time for my food to be ready. I guess it's what you expect from fast food but still, I had higher hopes. " (*Curated Review*)
" The drive-thru was efficient this afternoon! I ordered a variety of items and they all turned out delicious. The line moved quickly, and the employees were pleasant. A solid experience overall. " (*Curated Review*)
Address: 977 S Garey Ave, Pomona, CA 91766, USA
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