Shang Hai Restaurant
Chinese Restaurant
$
4.3
(1226)
Shang Hai Restaurant is a popular choice among locals for its generous portions and predominantly authentic Chinese cuisine. Customers often praise the big portion sizes, reasonable prices, and the quality of the food, though some mention inconsistencies in service and atmosphere.
Restaurant website: Website
Phone number: (509) 783-8978
Address: 3013 W Clearwater Ave, Kennewick, WA 99336, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This restaurant is fantastic for takeout! I have ordered several times, and every item has been a winner, from the combination plates to the soups. The prices are reasonable, and the portions are gigantic! My only complaint is the ambiance of the dining area—it's nothing special. I prefer to enjoy my food at home where I can relax. If you are in a rush or ordering for a group, I recommend picking up from Shang Hai! " (*Curated Review*)
" I thought I'd give Shang Hai a try based on friends' recommendations, and I'm glad I did! The lobster rolls were deliciously deep-fried and served with a unique dipping sauce—an unexpected treat! The egg rolls were crispy and packed with flavor. Service was above average; the staff was friendly and checked on us often. The atmosphere was outfitted in charming Chinese décor and felt inviting. I'll definitely be back to explore more off the menu! " (*Curated Review*)
" It was an okay experience overall. The food was decent but tasted quite Americanized, which wasn't what I was hoping for. The fried rice had a good flavor, but the orange chicken was a bit too sweet for my tastes and lacked the traditional kick. The service was efficient, but I felt like I was being rushed to order. The cleanliness of the restaurant is worth noting, though. I think I'll give it another try to see if I can find a more authentic dish next time. " (*Curated Review*)
" Just had the worst experience at Shang Hai. We ordered a variety of dishes for delivery, but when we received our food, something was missing. Calling the restaurant to resolve the issue was frustrating; the staff didn’t seem very helpful. When the food arrived, most of it was cold, and the sweet and sour chicken was a disappointment. I don't think I'll be returning anytime soon, as the service really made the meal more stressful than enjoyable. " (*Curated Review*)
" I've tried many Chinese restaurants, and Shang Hai is one of my new favorites! The food is always fresh and hot. I had the crab puffs and kung pao chicken, and both were packed with flavor. However, their seating area feels a bit neglected and could use an update to the décor. Nevertheless, the generous portions make up for it. Great choice for a casual meal! " (*Curated Review*)
Archived Reviews (982)
" Shang Hai is wonderful! If you’re looking for authentic Chinese cuisine, you won’t be disappointed. Every dish I’ve tried has been made with high quality ingredients, and the flavors are incredible. The staff are friendly and ensure that your experience is pleasant. The atmosphere leaves a bit to be desired, but that’s easily overlooked when you taste the food. I particularly recommend the egg rolls; they are some of the best I've ever had. Saved a lot of leftovers to enjoy later! " (*Curated Review*)
" After hearing so many recommendations, I had to check out Shang Hai. I felt the service was friendly enough, but the food did not wow me. The sweet and sour chicken wasn't bad, but it lacked that extra flavor kick I crave. I would recommend them for lunch if you're looking for a quick bite, but I would hesitate to return for dinner. Maybe I will try a different dish next time. " (*Curated Review*)
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